Ken Ganley Kia Boardman
Boardman, OH
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No owners manual. What the heck. Asked for a owner's manual, because one wasn't in there. A couple months later still no manual. It's on back order. Really?? Asked for a owner's manual, because one wasn't in there. A couple months later still no manual. It's on back order. Really?? More
Satisfied customer I returned to Taylor Kia of Boardman to take advantage of their buy back plan. I was assisted by sale associate Kelly Price who was absolutely wonderf I returned to Taylor Kia of Boardman to take advantage of their buy back plan. I was assisted by sale associate Kelly Price who was absolutely wonderful. Kelly listen to what my needs were also offering other options to accommodate me. I felt like I made a new friend. I would recommend anyone looking to purchase a vehicle to seek her out. I'm now a proud owner of a 2016 Kia Spotatge. Thank you Kelly! More
Recall Arrived early and accommodated without issue. Vehicle was completed on time and washed. The waiting room area was nice and clean. I would recommend Arrived early and accommodated without issue. Vehicle was completed on time and washed. The waiting room area was nice and clean. I would recommend this dealership. More
Disappointing We made an appointment to come in and discuss options for leasing a Kia Soul or Rio. We told the sales representative that we wanted to trade in a car We made an appointment to come in and discuss options for leasing a Kia Soul or Rio. We told the sales representative that we wanted to trade in a car and that we wanted our budget to be similar to the payments of our current car. The sales rep was not friendly at all from the beginning and told us it was not worth running our numbers because they had no options for us. Feeling strained and uncomfortable, we left the dealership with no help or guidance. More
Exceptional Service!! I walked in expecting to be turned down, like so many times before, however Josh Nussbaum not only had a smile on his face but a true customer service I walked in expecting to be turned down, like so many times before, however Josh Nussbaum not only had a smile on his face but a true customer service attitude. He help pick the right vehicles with the right options to suit our needs and make a purchase possible. I would highly recommend anyone looking to make a purchase on a new or used vehicle speak with him. This country has literally forgot and lost sight of customer service and it was refreshing to see it still alive in this dealership. Thanks Josh and Frank for all of your help the last few days, I appreciate what you guys did to make this happen for us!! More
Third Kia Taylor Kia has met my expectations of how a person should be treated when shopping for a car. Jake Mauer is 5 star salesman. I have no problem reco Taylor Kia has met my expectations of how a person should be treated when shopping for a car. Jake Mauer is 5 star salesman. I have no problem recommending Taylor Kia and Jake to everyone. In fact I referred my neighbor to Jake. More
great salesman horrible service dept Our salesman was awesome..took our car back to get the oil changed and as I always have done when going to a new place I checked the oil when I got ho Our salesman was awesome..took our car back to get the oil changed and as I always have done when going to a new place I checked the oil when I got home to only realize the oil was never changed fluids were not topped off and car was still dirty..called the nxt day and was told it was from the motor and if I wanted I could bring back..I've been a mechanic for 9 years so I knew that it wasn't right so I took it back in they changed the oil I've drove it 200 miles and the oil is still clean More
great but funny salesman I would give our salesman the highest rating possible he was very personable funny and polite and made our time there great. Derek was great I would give our salesman the highest rating possible he was very personable funny and polite and made our time there great. Derek was great More
very well pleased with my salesperson josh i was treated as if i was a guest in someones home with respect and kindness you have a great staff there and i highly recommend taylor kia of boardma i was treated as if i was a guest in someones home with respect and kindness you have a great staff there and i highly recommend taylor kia of boardman to the public and josh nussbaum he went above and beyond to get me financed and put up with my many questions i will remain faithful to taylor kia More
Fast and Free I received a coupon for a free cabin air filter and a set of wiper blades...I was in and out in less than 30 minutes...you can't beat that. I received a coupon for a free cabin air filter and a set of wiper blades...I was in and out in less than 30 minutes...you can't beat that. More