Ken Ganley Kia Boardman
Boardman, OH
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Staff Jennifer took good care of us. She kept us informed of the service progress. Our car was not going to be completed before the end of the day so she ar Jennifer took good care of us. She kept us informed of the service progress. Our car was not going to be completed before the end of the day so she arranged a rental car for us and the dealership covered the expense. The car was picked up the next day with no problems. More
Staff Everyone there is very friendly and helpful from the salesman we purchased our cars from to the service department to people in the waiting area that Everyone there is very friendly and helpful from the salesman we purchased our cars from to the service department to people in the waiting area that are picking up and keeping it clean, what a GREAT waiting. Thank You Taylor Kia More
Pleased with Service Dept effort- Jerry Fye & the others! I did not purchase my car from this dealership. Nonetheless, I am quite pleased by the service and the people who provide it. In most cases, I deal wi I did not purchase my car from this dealership. Nonetheless, I am quite pleased by the service and the people who provide it. In most cases, I deal with Jerry Fye. He is always willing to answer my questions pleasantly and to my satisfaction. The lady who sits next to him was helpful as well. (8/17/16) I don't remember her name. More
SERVICE OIL CHANGE SERVICE DEPT WAS FIRST CLASS AND HECTOR CLEANED MY CAR AND IT LOOKED GREAT THE SERVICE WAS VERY FRIENDLY THE WHOLE STAFF WAS VERY GOOD THANKS TAYLOR K SERVICE DEPT WAS FIRST CLASS AND HECTOR CLEANED MY CAR AND IT LOOKED GREAT THE SERVICE WAS VERY FRIENDLY THE WHOLE STAFF WAS VERY GOOD THANKS TAYLOR KIA More
The Derek Gainey Experience Loved him so much I bought and LOVE 2 new KIA Sportages & a KIA Optima! Treated exceptional by the whole staff! Will buy a 4th car in the very near f Loved him so much I bought and LOVE 2 new KIA Sportages & a KIA Optima! Treated exceptional by the whole staff! Will buy a 4th car in the very near future! More
Best Service Department.....EVER!!!!!! Fast Service, super clean waiting room. I was thinking of moving into the showroom....It was cleaner than my House!! Thank You Kelly!!!! This deal Fast Service, super clean waiting room. I was thinking of moving into the showroom....It was cleaner than my House!! Thank You Kelly!!!! This dealership is the best in town. More
Great service If I knew car buying was this pleasant and easy I'd be buying a new car every three years. Kelly was so pleasant that I will tell everyone I know who If I knew car buying was this pleasant and easy I'd be buying a new car every three years. Kelly was so pleasant that I will tell everyone I know who is looking for a car to definitely call her. More
Attempted bait and switch I made an appointment to look at a late model used car. I drove over an hour from house to specifically see this vehicle. When I arrived I was told th I made an appointment to look at a late model used car. I drove over an hour from house to specifically see this vehicle. When I arrived I was told the car was not there. Someone had taken it to Columbus for some unexplained reason. They stated that people are no shows for appointments all the time and without a deposit they under no obligation to make sure the vehicle is available. They were more than happy to show me new cars but I was not interested in a new vehicle, which I could have easily found closer to home. Furthermore the sales managers would not speak to me. I was told they were all busy making deals. I didn't think car dealers used these tactics anymore but I was wrong. Beware of this dealership! More
Great car leasing experience! My experience with Taylor KIA has been wonderful, both in the sales and service departments. Kelly Price worked with me on getting a great deal, and h My experience with Taylor KIA has been wonderful, both in the sales and service departments. Kelly Price worked with me on getting a great deal, and has been available for any questions I had. I am very please with my car and will be for sure getting my next car at Taylor KIA. More
Horrible sold me someone else's problems Sept 2015 I bought a 2013 dodge caravan from jimmy only had 25,000 miles on it clean Carfax(so it said) well in and out of service department over 4 t Sept 2015 I bought a 2013 dodge caravan from jimmy only had 25,000 miles on it clean Carfax(so it said) well in and out of service department over 4 times not fixed yet and the dealership that is fixing it told me the VIN on my van had a lengthy history with problems!! So I basically was sold someone else's problem for $18,245 never again will I buy anything from this dealership beware!!! More