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Ken Ganley Kia Boardman

Boardman, OH

4.8
621 Reviews

7870 Market St

Boardman, OH

44512

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Showing 621 reviews

October 27, 2020

Very friendly workers..like the link to keep you updated on vehicle and like to accept or decline work by phone...clean waiting room and snack area! More

by mickeygoss20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas morris
Oct 28, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the review! Providing friendly and accommodating service is always the goal here at Taylor Kia of Boardman, and it means a lot to know that we are making it happen for you. We look forward to your next visit!

October 25, 2020

Very happy with the no pressure sales at Taylor. I worked with Tyler and he treated me fairly and respectfully. They had a good inventory of cars to browse too. More

by Mtygeul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Robertson
Oct 26, 2020 -

Ken Ganley Kia Boardman responded

Thank you for reviewing Taylor Kia of Boardman! We're pleased to hear that Tyler impressed you during your visit and we hope that you are enjoying your newly purchased vehicle!

October 22, 2020

Derek and April is good sales people and and help you out any way they can I am glad I came to Kia the best thing I did and I love my car thanks Derek and April and most of all Kia More

by sheilacrump58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Gainey, April Johnson
Oct 22, 2020 -

Ken Ganley Kia Boardman responded

Thank you for taking the time to leave us a review! We are so glad Derek and April took good care of you here at Taylor Kia of Boardman, and we will certainly let them know that you appreciate their help. Enjoy your newly purchased vehicle!

October 06, 2020

Overall experience was good. Dan got everything taken care of on the trade in and got my new car squared away quickly and neatly. Third time to buy a car at Taylor More

by dragonknight159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Oct 06, 2020 -

Ken Ganley Kia Boardman responded

Thank you so much for being part of the Taylor Kia of Boardman family! We are happy to hear that your recent purchasing process went smoothly. Safe travels in your new ride!

October 05, 2020

My daughter wasn't sure what she wanted except a Kia. Bill Burns had great suggestions and found exactly what she liked and after a great price she purchased it.... More

by bsak4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Oct 06, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the 5-star review! We are so glad you and your daughter had a good experience working with our team at Taylor Kia of Boardman, and we will certainly let Bill know that you appreciate his help. We hope that your daughter continues to enjoy her newly purchased vehicle!

October 04, 2020

Ignored the problem and told me to reschedule during weekday to get a better diagnosis. Disappointing... it’s a common problem listed on many sites about this car. More

by mramun
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Chismark
Oct 20, 2020 -

Ken Ganley Kia Boardman responded

I'm sorry to hear that you're experiencing issues with your vehicle as I know how frustrating this can be. We certainly want to get this taken care of for you, and I would like to speak with you directly. Unfortunately, I can't find your contact information from this review. Would you please give me a call at your earliest convenience? Thank you, Jennifer Manteghi - Service Manager - 330-758-7281

September 29, 2020

They help my sister and me and I was thankful for their help. We walk away with 2 vechiles. We love them and the payments is just right. More

by Elruthteen12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ridge
Sep 29, 2020 -

Ken Ganley Kia Boardman responded

Congratulations to you and your sister on your new vehicles! It is fantastic to hear that you had such a seamless purchase experience working with the team. Safe travels and we hope to see you again at Taylor Kia of Boardman!

September 15, 2020

Went in for regular maintenance, oil change, etc. Also had car washed. I was in and out in no time. Fast friendly service very Happy. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Horkey
Sep 15, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the review! It was our pleasure to assist you here at Taylor Kia of Boardman, and we look forward to your next oil change!

August 21, 2020

Poor customer service. Told during sale I would always get a loaner when service is performed. no loaner, and told I wasn't told that. More

by wsaling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
didn't catch name
Aug 28, 2020 -

Ken Ganley Kia Boardman responded

It sounds like there was a misunderstanding here and I sincerely apologize that we were not able to provide a loaner vehicle. Would you consider giving me a call? I'd really like to learn more about this situation but without your full name I won't be able to. Thank you, Melanie Yesovich - General Sales Manager - 330-758-7281

August 20, 2020

The maintenance department did a great job. I got a oil change and tire rotation. They got me in and out. They were very friendly and nice people. I would definitely recommend kia of boardman to friends More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Nick LaNave
Aug 21, 2020 -

Ken Ganley Kia Boardman responded

Mike, thank you for taking the time to leave us a review! It was our pleasure to change your oil and rotate your tires here at Taylor Kia of Boardman, and it means a lot to know that you would recommend us to others. We look forward to your next visit!

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