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Ken Ganley Kia Boardman
Boardman, OH
588 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 588 reviews
November 23, 2019
Zero stars! Taylor kia service department failed to tell us that our 2016 Kia Sedona, which has a GDI engine,which produces soot, caused sludge to form in our oil and then told us we were fine to drive it. us that our 2016 Kia Sedona, which has a GDI engine,which produces soot, caused sludge to form in our oil and then told us we were fine to drive it. Well, 24 hours after kia had our car (which was absolutely fine when I took it there, minus a transmission or muffler noise) it seized up and kia voided the warranty on our 2016 50,000 miles vehicle. So we had to replace the engine at "our expense" and kia said it's not their problem. After researching, they are famous for engine failure and blaming it on sludge, then voiding warranties. Will never ever buy another kia! More
by jackie
Employees Worked With
Joe and Jennifer (service department)
November 09, 2019
Excellent service and friendly employees. Also free snacks and drinks while I waited. Everything was clean and well maintained. Also washed my car when they were done. snacks and drinks while I waited. Everything was clean and well maintained. Also washed my car when they were done. More
by Carol
Employees Worked With
Bill Burns, April Johnson
October 14, 2019
Great service and Shane is very excellent as a service coord Great service. Shane is an excellent service coordinator. Recommend this dealership to everyone. Top dealership for Kia. Very knowledgeable staff Great service. Shane is an excellent service coordinator. Recommend this dealership to everyone. Top dealership for Kia. Very knowledgeable staff from the front to the back. More
by Pirates21
Employees Worked With
Shane Yesovich
September 23, 2019
Great job thay are great team they got me in and out in no time best dealer ship in oh. i bought my truck there and i love it. buy your next truck or suv or car thay are great team they got me in and out in no time best dealer ship in oh. i bought my truck there and i love it. buy your next truck or suv or car there you will love it to More
by Stan harding
Employees Worked With
Shane yesovich
September 17, 2019
Salesman was very honest The salesman was friendly courteous and knowledgeable. He was honest about the 2 vehicles we were interested in and was helpful with the electronics o The salesman was friendly courteous and knowledgeable. He was honest about the 2 vehicles we were interested in and was helpful with the electronics of the vehicle we bought. More
by Laurina
Employees Worked With
Derek Gainey
September 12, 2019
Great service Dain was a great salesman he was very personable and accommodating and he helped us find a vehicle that fit our price point. I would recommend him an Dain was a great salesman he was very personable and accommodating and he helped us find a vehicle that fit our price point. I would recommend him and this dealership More
by Bartley
Employees Worked With
Dain Malaniak
September 08, 2019
The service department is fantastic! I have always received great service. One thing I appreciate is a heads up when a part may need to be replaced, maybe not right away, but I am aware I have always received great service. One thing I appreciate is a heads up when a part may need to be replaced, maybe not right away, but I am aware of it and I can plan for it-especially if it is an expensive part or rear and I appreciate that. More
by Sue
Employees Worked With
Shane
September 06, 2019
Just bought my 5th car from Derek gainey Have a great experience today...5th car from Derek....taylor Kia has a great customer service. Looking forward to doing business with them again. Grea Have a great experience today...5th car from Derek....taylor Kia has a great customer service. Looking forward to doing business with them again. Great time More
by Cool kia
Employees Worked With
Derek Gainey
September 04, 2019
Worst service I’ve ever had in my life Took the car there for a visual inspection because the engine was making noise they said nothing was wrong with it 1500 miles later my engine is blo Took the car there for a visual inspection because the engine was making noise they said nothing was wrong with it 1500 miles later my engine is blown the car is been there going on six days and they still haven’t sent any paperwork to the warranty company they did not give me a loaner vehicle I asked for a copy of the inspection for the engine noise and I was told they did a visual inspection I don’t even know what that is every time I take my car to a shop to get inspected I get a list of things that’s good and bad. More
by Tkarnavas
Employees Worked With
Dan Michael, John Peluso, Josh Nussbaum, Terry Tringhese, Nick LaNave, Jeremy Vega, Anthony Thompson, Randy Vild, Jake Maurer
