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Ken Ganley Kia Boardman

Boardman, OH

4.8
621 Reviews

7870 Market St

Boardman, OH

44512

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Showing 621 reviews

March 10, 2021

Great people picked up vehicle and returned it. Took longer than expected to get appointment for an oil change. Maybe consider adding a quick lube or quick service area to the dealership for efficiency More

by jpo825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
March 09, 2021

They my car for 2 weeks. I did have it towed in so that may have been why there was a delay. Overall it was a good experience More

by gclift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
February 21, 2021

Tom in service got me in on short notice and was very pleasant and completed the work on time. They always take very good care of my cars. More

by Jcpeluso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Morris
Feb 22, 2021 -

Ken Ganley Kia Boardman responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Taylor Kia of Boardman, and we look forward to your next visit!

February 06, 2021

My sales consultant, Ridge Awadallah, was the best. I knew what I wanted when I went in, and there was no pressure to change or add other features. He listened to me. He was fast and efficient, and exp More

by Diamondlil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ridge Awadallah ***** 5 stars
Feb 08, 2021 -

Ken Ganley Kia Boardman responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ridge took such good care of you here at Taylor Kia of Boardman, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 02, 2021

I couldn't b more pleased then with the vehicle my dad purchased. Our sales rep (Dan Michael) was excellent as he was attentive to what we were looking for in a vehicle. Then he showed us Kia's he though More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Feb 02, 2021 -

Ken Ganley Kia Boardman responded

We really appreciate the positive feedback, Chuck! It's wonderful to hear that Dan delivered such an exceptional buying experience. Thank you for choosing Taylor Kia of Boardman - we hope your dad is loving his new 2021 Kia Forte!

January 24, 2021

CUSTOMER SERVICE IS fabulous at Kia! All the guys are friendly and professional! Even my salesman Dan stopped by to say Hello and make sure everything was still great with my Sorento. 5 stars. More

by Mmvillani63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the service department , Dan Michael
Jan 25, 2021 -

Ken Ganley Kia Boardman responded

Thank you for posting a review about your recent visit to Taylor Kia of Boardman! It makes our day to hear that our customer service stands out to you. Enjoy your week!

January 15, 2021

I love coming to Taylor KIA for my cars this is my 2nd Forte I wouldn’t go anywhere else my salesperson Bill was very professional and explained everything to me I would definitely recommend going to KIA More

by Mary Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Barnes
Jan 15, 2021 -

Ken Ganley Kia Boardman responded

Mary - Thank you for taking the time to share! We appreciate your business and are happy to hear that Bill and Mark went above and beyond to assist with your purchase. Congratulations on your new 2021 Kia Forte, and safe travels! We hope to see you back at Taylor Kia of Boardman next time!

January 13, 2021

After taking my 2013 KIA in after a recall of stalled engines, which happened to me on the highway, (scary), is when I found out there was a recall, so the issue was alledgely repaired. 4 months later More

by Nilesmom75
Recommend Dealer
No
Employees Worked With
Sarah the service manger
Jan 20, 2021 -

Ken Ganley Kia Boardman responded

I'm sorry that you are experiencing difficulties with your vehicle. I assure you that we strive for accommodating service here, and I would be more than willing to speak with you directly about this engine problem and see what more we can do to assist you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Jennifer Manteghi - Service Manager - 330-758-7281

December 09, 2020

Had the first maintenance done on my 2020 KIA Soul. Tom kept me informed thru the entire process. Very professional. I’m highly satisfied with the customer service provided. AND a plus, my car was cleaner More

by Seberos57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in the service department.
Dec 10, 2020 -

Ken Ganley Kia Boardman responded

We couldn't have asked for better feedback! It makes our day to hear that Tom and the rest of our team made your 2020 Kia Soul's first service visit so considerate and communicative. Thank you for trusting Taylor Kia of Boardman with your maintenance needs!

December 05, 2020

Outstanding customer service! Will recommend to my friends! Made leasing a car with least amount of stress. Every detail checked for answering all questions asked. More

by robbin126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Dec 07, 2020 -

Ken Ganley Kia Boardman responded

Thank you for your confidence in Taylor Kia of Boardman! We strive to deliver a seamless experience and it is great to see that our team hit the mark. Enjoy your vehicle!

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