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Ken Ganley Kia Boardman

Boardman, OH

4.8
588 Reviews

7870 Market St

Boardman, OH

44512

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Showing 588 reviews

August 03, 2020

I just had my car in for the lifter on tail gate was bad. Jen took care of me and I was very pleased how nice she was. Keep up the good work More

by polarerhpolar
Recommend Dealer
Yes
Employees Worked With
Jen in service
Aug 03, 2020 -

Ken Ganley Kia Boardman responded

It's great to hear that Jen took great care of you during your recent visit to Taylor Kia of Boardman! Thank you so much for stopping by to share this feedback. We hope you enjoy your week!

Aug 03, 2020 -

Ken Ganley Kia Boardman responded

😀

July 30, 2020

Service personnel were helpful and pleasant. Car was cleaned. Future service was discussed. Waiting area ok and young lady cleaning area was very pleasant. Tom Morris very qualified. More

by Vatdvm
Recommend Dealer
Yes
Employees Worked With
Tom Morris
Jul 30, 2020 -

Ken Ganley Kia Boardman responded

We really appreciate the five-star review! We're happy to hear that Tom and the rest of our team delivered such friendly, attentive service. Thank you for trusting Taylor Kia of Boardman with your car repair needs!

July 30, 2020

As always service took care of my issues on time and the entire staff too safety precautions during this COVID 19 ordeal!! Best service team around! More

by Dgiggles1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody and Jennifer
Jul 30, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the 5-star review! It was our pleasure to work with you here at Taylor Kia of Boardman, and we look forward to your next visit!

July 26, 2020

Service was excellent.Was in and out in under a half Service was excellent. Was in and out in under a half hour Would recommend this dealership to anyone. If your looking for a car, go to Taylor Kia of More

by dragonsbaby74
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Dan Michael
Jul 27, 2020 -

Ken Ganley Kia Boardman responded

Thank you for reviewing Taylor Kia of Boardman! It is wonderful to hear that you are on the road in a new car. Congrats & safe travels!

July 01, 2020

If I could give Taylor Kia of Boardman a lower rating I would. We bought our Kia there in 2014. We would take it there because under warranty they would change oil, rotate tires, etc. We marked the tire More

by lisa.hamilton724
Recommend Dealer
No
Employees Worked With
Derek Gainey
Jul 02, 2020 -

Ken Ganley Kia Boardman responded

Lisa, vehicle safety is a top priority for us and I am so sorry to hear about your engine. What you've described is concerning and I apologize for not providing more prompt communication. I'd like to step in here to better understand what occurred during your service visits to ensure an oversight like this does not happen again. I am going to look for your information in our system and discuss your feedback with my team. In the meantime, please consider giving me a call. Thank you, Jennifer Manteghi - Service Manager - 330-758-7281

May 12, 2020

Derek was friendly and professional, working hard to provide me the best deal. The financial person was great helped me find the best car warranty. More

by Lauryou07
Recommend Dealer
Yes
Employees Worked With
Derek Gainey
May 12, 2020 -

Ken Ganley Kia Boardman responded

Thank you for shopping at Taylor Kia of Boardman! Our team is committed to finding the best option for customers and we're glad to hear that Derek is doing his job right!

May 04, 2020

My wife and I were working with Bill Burns in the process of buying a Kia Forte5 SX. Bill asked that I confirm we wanted the car before he ran a credit report for financing as any hard inquiry will lower you More

by Spikend24
Recommend Dealer
No
Employees Worked With
Bill Burns
May 05, 2020 -

Ken Ganley Kia Boardman responded

I can certainly understand your frustration and would like to apologize that your vehicle of interest was sold. Unfortunately, we are not able to hold vehicles here, but we should have made that more apparent. Please give me a call if there is anything that I can do to assist you. Thank you, Derek Hedrick - New Car Manager - 330-758-7281

May 03, 2020

Buying a car can be very stressful for the most part. But after my expierience at Taylor Kia with April I will never worry about buying a car again. She was very polite, fun, and truthful. She made everythin More

by Number1burner
Recommend Dealer
Yes
Employees Worked With
April baker
May 04, 2020 -

Ken Ganley Kia Boardman responded

Your feedback made our day! It is our goal to provide guests with outstanding service and we are thrilled to hear that April hit the mark. Safe travels from all of us at Taylor Kia of Boardman!

April 23, 2020

worth while to check it out Contacted Bill Burns on a suv . Bill was extremely helpful. knowledge of the sportage, listened to what we were looking for.2 thumbs up for his servic More

by turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Apr 23, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the 5-star review! We are happy to hear that Bill provided the helpful service we pride ourselves on at Taylor Kia of Boardman. Enjoy your Kia Sportage!

April 18, 2020

My family and I went to Taylor Kia this afternoon to look into purchasing a new car, to get out of a lease. We had the BEST salesman, Ridge. Not only did we come home with a new Optima, we came home with a More

by BKRA2020
Recommend Dealer
Yes
Employees Worked With
Ridge
Apr 20, 2020 -

Ken Ganley Kia Boardman responded

Thank you for taking the time to leave Taylor Kia of Boardman a review. It's wonderful to hear that our team took care of you and helped your family into two new vehicles! We hope you are enjoying both your Kia Optima and Sorento!

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