Back

Ken Ganley Kia Boardman

Boardman, OH

4.8
577 Reviews

7870 Market St

Boardman, OH

44512

Directions

By Type

Showing 577 reviews

October 05, 2020

My daughter wasn't sure what she wanted except a Kia. Bill Burns had great suggestions and found exactly what she liked and after a great price she purchased it.... More

by bsak4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Oct 06, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the 5-star review! We are so glad you and your daughter had a good experience working with our team at Taylor Kia of Boardman, and we will certainly let Bill know that you appreciate his help. We hope that your daughter continues to enjoy her newly purchased vehicle!

October 04, 2020

Ignored the problem and told me to reschedule during weekday to get a better diagnosis. Disappointing... it’s a common problem listed on many sites about this car. More

by mramun
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Chismark
Oct 20, 2020 -

Ken Ganley Kia Boardman responded

I'm sorry to hear that you're experiencing issues with your vehicle as I know how frustrating this can be. We certainly want to get this taken care of for you, and I would like to speak with you directly. Unfortunately, I can't find your contact information from this review. Would you please give me a call at your earliest convenience? Thank you, Jennifer Manteghi - Service Manager - 330-758-7281

September 29, 2020

They help my sister and me and I was thankful for their help. We walk away with 2 vechiles. We love them and the payments is just right. More

by Elruthteen12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ridge
Sep 29, 2020 -

Ken Ganley Kia Boardman responded

Congratulations to you and your sister on your new vehicles! It is fantastic to hear that you had such a seamless purchase experience working with the team. Safe travels and we hope to see you again at Taylor Kia of Boardman!

September 15, 2020

Went in for regular maintenance, oil change, etc. Also had car washed. I was in and out in no time. Fast friendly service very Happy. More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Horkey
Sep 15, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the review! It was our pleasure to assist you here at Taylor Kia of Boardman, and we look forward to your next oil change!

August 21, 2020

Poor customer service. Told during sale I would always get a loaner when service is performed. no loaner, and told I wasn't told that. More

by wsaling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
didn't catch name
Aug 28, 2020 -

Ken Ganley Kia Boardman responded

It sounds like there was a misunderstanding here and I sincerely apologize that we were not able to provide a loaner vehicle. Would you consider giving me a call? I'd really like to learn more about this situation but without your full name I won't be able to. Thank you, Melanie Yesovich - General Sales Manager - 330-758-7281

August 20, 2020

The maintenance department did a great job. I got a oil change and tire rotation. They got me in and out. They were very friendly and nice people. I would definitely recommend kia of boardman to friends More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns, Nick LaNave
Aug 21, 2020 -

Ken Ganley Kia Boardman responded

Mike, thank you for taking the time to leave us a review! It was our pleasure to change your oil and rotate your tires here at Taylor Kia of Boardman, and it means a lot to know that you would recommend us to others. We look forward to your next visit!

August 12, 2020

Chris Holmes, waited on me, Excellent! Very Courteous! Exceptional at making our visit Comfortable, explained all work orders so we understood. 5 ⭐️⭐️⭐️⭐️⭐️ Rating and recommending More

by roderickdixon007
Recommend Dealer
Yes
Employees Worked With
Chris Holmes
Aug 13, 2020 -

Ken Ganley Kia Boardman responded

We love to hear that you felt comfortable working with Chris and that he explained all the work your vehicle would receive so you can be confident behind the wheel. Thank you for rating Taylor Kia of Boardman five stars! If any future concerns should arise, we will be here to help.

August 08, 2020

Scheduled the first oil change and routine maintenance. Service was completed quickly and Chris who handled the intake and return of the car was great. More

by jgkopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Bill Burns, Derek Gainey
Aug 10, 2020 -

Ken Ganley Kia Boardman responded

We love to hear that our Service Department made a great first impression. Thank you so much for stopping by to review Taylor Kia of Boardman! We look forward to our continued relationship.

August 03, 2020

I have always found this dealership easy to deal with. They have always been professional and understanding and easy to work with. The service department is top notch. And Dan Michael is an outstanding sa More

by rg1035
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Aug 03, 2020 -

Ken Ganley Kia Boardman responded

Thank you for the 5-star review! We are so glad you enjoy working with Dan and our team here at Taylor Kia of Boardman. We look forward to your next visit!

August 03, 2020

I just had my car in for the lifter on tail gate was bad. Jen took care of me and I was very pleased how nice she was. Keep up the good work More

by polarerhpolar
Recommend Dealer
Yes
Employees Worked With
Jen in service
Aug 03, 2020 -

Ken Ganley Kia Boardman responded

It's great to hear that Jen took great care of you during your recent visit to Taylor Kia of Boardman! Thank you so much for stopping by to share this feedback. We hope you enjoy your week!

Aug 03, 2020 -

Ken Ganley Kia Boardman responded

😀

...
24
...