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Ken Ganley Kia Boardman

Boardman, OH

4.8
621 Reviews

7870 Market St

Boardman, OH

44512

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Showing 621 reviews

May 07, 2022

this is the sixth car I have leased from Taylor KIA. It has been a great pleasure working with Bill Burns He answered all of my questions and was very helpful. We look forward to working with him in t More

by wa131el
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
May 07, 2022 -

wa131el responded

changed mistake in first review

May 09, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We are so glad to hear that Bill went the extra mile to assist with your purchase. Drive safely, and we hope to see you back again at Taylor Kia of Boardman!

May 01, 2022

Cassie Zimmerman was a very helpful person and the service dep is very fast of getting you in and out More

by whitewolf_2115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Zimmerman, Derek Gainey, Dan Michael, Leggs Guerrieri, Josh Nussbaum, Kelly Price, April Johnson, Jeff Campbell, Nick LaNave, Jake Maurer
May 02, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Cassie and the Taylor Kia of Boardman team. Drive safely, and we hope to see you back again down the road!

April 26, 2022

Service dept was very prompt with sending a reminder about oil change and maintenance. Was not very knowledgeable about helping us update our maps and navigation, said we had to deal with that ourselves More

by Msave
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Gainey
Apr 27, 2022 -

Ken Ganley Kia Boardman responded

We're grateful for this feedback, as it allows us to focus on where we can make improvements. We're glad you appreciated our service reminder, but I'm sorry to hear that we weren't able to provide much information on your navigation system. I'd like the chance to offer any clarifications or assistance here if needed. Would you consider reaching out to me when time permits? Thank you, Mark Pavlick - Service Manager - 330-758-7281

April 12, 2022

Great, quick service. In and out in 45 minutes. Nice waiting area with drinks and snacks. More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 12, 2022 -

Ken Ganley Kia Boardman responded

Suzanne - Thank you so much for posting about your recent visit to Taylor Kia of Boardman! We are thrilled to know that you're a satisfied customer.

March 31, 2022

I just leased my 5th car from Taylor Kia. They are awesome!!! Bill Burns is a wonderful salesman to work with. I will continue to be a Taylor Kia customer. More

by mmccallister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Hemming, Bill Burns
Mar 31, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Bill and the Taylor Kia of Boardman team. We appreciate your repeat business and are wishing you safe travels in your new vehicle!

March 31, 2022

Very curious courteous angry people work there very helpful and friendly Gratefully helpful and knowledgeable with your car needs and very thorough inspection More

by genecrawford2022
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Gainey
Mar 31, 2022 -

Ken Ganley Kia Boardman responded

Your feedback means so much to us! Thank you for choosing Taylor Kia of Boardman and for sharing your experience with our team. Drive safely until we see you again!

March 20, 2022

Our salesperson was very knowledgeable, professional, and took time to answer all of our questions thoroughly. The dealership was very clean and welcoming. This is our third vehicle purchase, two from the sa More

by kathyent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Mar 21, 2022 -

Ken Ganley Kia Boardman responded

Kathy, thank you for the great review! We appreciate you taking the time to share this feedback and are happy to hear that you found the right vehicle working with us. Drive safely, and we hope to see you back again at Taylor Kia of Boardman!

Mar 21, 2022 -

kathyent responded

You're welcome. Your courteous and knowledgeable staff will keep us coming back to your dealership for future service and purchases.

March 16, 2022

Taylor Kia in Boardman has provided quality,fast service for my vehicles over the years. They are friendly and fairly priced. They also have a great refreshment center for your convenience while you wait! More

by Mplegge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Michael, April Johnson
Mar 16, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Taylor Kia of Boardman team. Drive safely, and we hope to see you back again down the road!

March 12, 2022

Derek was great to work with! Very friendly and straightforward. Finance department zipped us right through. More

by Ccathyrealm7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Gainey
Mar 13, 2022 -

Ken Ganley Kia Boardman responded

Cathy, it's nice to hear that Derek's efficient and friendly service and our finance team's swift care made your purchase experience so seamless! We couldn't be happier that your search led you to Taylor Kia of Boardman, and we hope your new car brings you many miles of joy!

March 12, 2022

Super clean and very friendly. The staff was very accommodating to any of my needs More

by lennyboy60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Mar 12, 2022 -

Ken Ganley Kia Boardman responded

Our team is always happy to help you out! Thanks for supporting Taylor Kia of Boardman!

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