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Ken Ganley Kia Boardman

Boardman, OH

4.8
577 Reviews

7870 Market St

Boardman, OH

44512

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Showing 577 reviews

July 27, 2021

Wonderful and smooth experience buying my first car on my own. Bart was patient and helpful while making sure I found a vehicle I was comfortable in. More

by Erin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Goble
Jul 27, 2021 -

Ken Ganley Kia Boardman responded

Congratulations on your purchase, Erin! We are thrilled to hear that Bart and the team made the process so smooth and seamless. Thank you from all of us at Taylor Kia of Boardman!

July 20, 2021

It is a nice dealership. We have used Bill before, and he was great. He was very helpful this time too. I would use him again. More

by K.chaffee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill in Sales
Jul 21, 2021 -

Ken Ganley Kia Boardman responded

Thank you for your business and your confidence in Bill! It means a lot that you are a happy customer here at Taylor Kia of Boardman. Safe travels until we see you again!

July 14, 2021

Service was performed promptly without much waiting time. Car was serviced and washed. Waiting area was well stocked with drunks , hot dogs, and popcorn! Well done! More

by rcvagas1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Jul 14, 2021 -

Ken Ganley Kia Boardman responded

Thank you for reviewing Taylor Kia of Boardman! We're thrilled to hear that we could make your service visit quick and seamless, and we hope to see you back again next time!

June 29, 2021

Great warranties. Great service staff and great sales staff. I have had minimal problems with my Kia Sorento. I would recommend Kia of boardman to anyone looking for a vehicle More

by Sarsuffi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter Hull salesman. Sarah from service dept
Jun 29, 2021 -

Ken Ganley Kia Boardman responded

Thank you for the all-around fantastic review! We're glad to hear you've been impressed with our sales and service teams, and we appreciate you trusting us with your auto buying and maintenance needs! Safe travels in your Kia Sorento and come back again soon! - your friends at Taylor Kia of Boardman

June 21, 2021

The salesman was great he found a car that I liked. More

by ronaldbarkley69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 21, 2021 -

Ken Ganley Kia Boardman responded

Hi Ronald - thank you for posting about your experience at Taylor Kia of Boardman. We're glad to hear that our team helped you find the vehicle you were looking for!

June 20, 2021

I purchase a suv and when the time I was there thru I left with my new car It was easy and was treated with respect all thru the process When it is time to buy another car am definitely come back More

by Chris.johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Jun 21, 2021 -

Ken Ganley Kia Boardman responded

Thank you for the positive feedback! All of us here at Taylor Kia of Boardman sincerely appreciate it. Enjoy your new car and come back again next time!

May 23, 2021

Ryan was very helpful and very patient with me-- showed me everything on the car and how to work all the features. I would highly recommend him to all of my friends and family. Nothing felt like it took to More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
May 24, 2021 -

Ken Ganley Kia Boardman responded

Bruce - thank you for sharing the wonderful feedback! We're thrilled to hear that Ryan went above and beyond to make your visit pleasant and stress-free, and we hope the vehicle exceeds your expectations for years to come. We're grateful for your business here at Taylor Kia of Boardman and wish you safe travels!

May 23, 2021

I am very unhappy. My check engine light is on again after they have had the vehicle 3 times. The knock sensor is going off, More

by jmelliott747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sarah
May 23, 2021 -

jmelliott747 responded

This has been a horrible experience First the engine locked on highway. Then, the car had "bad" knock sensor on "new engine" then I towed again for third time, they say it is an oil filter, now the forth time, (since January) the knock sensor goes off trying to go up a hill on rt 45. I am now here again, with this recalled kia being lied to, telling me they can't get to it for 6 weeks, telling me to take it to Hermitage. I have called national kia, had cases elevated, tried managers, nobody has done anything but put me back into a dangerous vehicle!!!! All I wanted was the vehicle after the detective engine fixed! They are having me tow the car back, over and over and over and have yet to fix it!

May 27, 2021 -

Ken Ganley Kia Boardman responded

This sounds like a very frustrating experience. Customer safety is our highest priority and I'm so sorry to read about the issues you've run into with your vehicle and throughout the repair process. I certainly want to help resolve your concerns, but I won't be able to find your contact information without your full name. Please call me at your earliest convenience. Thank you, Kim Carbone - Service Manager - 330-758-7281

May 18, 2021

I’ve had my vehicle in for the same issue 4 times in a month and half replaced a part and still my engine light is coming on for the same issue. Can’t even look at it the same day with my recurring issue! More

by Kiki
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sarah Cusick
May 20, 2021 -

Ken Ganley Kia Boardman responded

I'm so sorry that you are still experiencing issues with your vehicle. I can understand why this would be frustrating and appreciate you reaching out. I will look up your contact information, but I may not be able to find it without your full name. Please contact me at your convenience so that I can help. Jennifer Manteghi - Service Manager - 330-758-7281

May 01, 2021

Dan and Carter listened to me and what I wanted. They did everything to make me happy including getting out of the dealership so I would miss my grandsons track meet. That is why I ended up leasing a 2021 K More

by Sunshyne067
Recommend Dealer
Yes
Employees Worked With
Carter (apprentice), Dan Michael
May 03, 2021 -

Ken Ganley Kia Boardman responded

Congratulations on your new 2021 Kia K5 GT! We are delighted that Dan and Carter took such excellent care of you during the purchase process. Thank you for giving Taylor Kia of Boardman your business!

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