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Ken Ganley Kia Boardman

Boardman, OH

4.8
588 Reviews

7870 Market St

Boardman, OH

44512

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Showing 588 reviews

June 26, 2022

Very courteous, knowledgeable, and helpful. The Sales Team and the service department are top notch. More

by Steve K.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Jun 27, 2022 -

Ken Ganley Kia Boardman responded

Steve, thank you for the great review! We are so glad to hear that you had a successful experience working with us. Drive safely, and we hope to see you back at Taylor Kia of Boardman!

June 23, 2022

I have always been very happy with Taylor Kia of Boardman since I purchased my first Vehicle in 2012. More

by niecy185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Gainey, Josh Nussbaum
Jun 23, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the glowing review! We are so glad to hear that you had a successful service experience working with the Taylor Kia of Boardman team. Drive safely, and we hope to see you back again down the road!

Jun 23, 2022 -

niecy185 responded

Your Welcome

June 12, 2022

Charging 8,000 over MSRP on Tellurides is plain disgusting ….I hope everyone reads this and stays away! Shame on you all, and when the car market corrects itself I will remember! Never be back 👎� More

by gojcbigguy
Price
Recommend Dealer
No
Employees Worked With
April Johnson
Jul 14, 2022 -

Ken Ganley Kia Boardman responded

I am sorry to see that your shopping experience was not a positive one. We always aim to deliver excellent shopping experiences to our guests so it is disappointing to know that you were let down. If you have any further details that you wish to share with me I hope you'll consider giving me a call to discuss them. Thank you for your feedback, Mark Dickerhoof - New & Used Car Sales Manager - 330-758-7281

June 08, 2022

Salesman (Ryan) was very knowledgeable, courteous and spent at least 30 minutes after final purchase configuring phone/apps and walking me through all features. He even sent me an item that I left in my More

by Tom G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Jun 09, 2022 -

Ken Ganley Kia Boardman responded

We are happy to hear from you, Tom! Thank you for trusting Taylor Kia of Boardman with your business and for stopping by to leave a great review of Ryan and the team. Safe travels in your new vehicle!

June 07, 2022

Excellent service staff was very friendly and attentive. Work was done in a timely manner More

by Donf1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 08, 2022 -

Ken Ganley Kia Boardman responded

It was our pleasure to assist you with efficient, top-notch service! Thank you for choosing Taylor Kia of Boardman and for stopping by to leave a review. Drive safely!

June 04, 2022

The service and the professional staff are great I always look forward to my appointments for my Kia thank you More

by maryloureyes55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leggs Guerrieri
Jun 06, 2022 -

Ken Ganley Kia Boardman responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back again at Taylor Kia of Boardman!

June 03, 2022

This was the easiest car purchase we’ve ever made. Ryan was amazing and communicated through the entire process and found us the exact car we were looking for! We will definitely be purchasing from hi More

by Sherry Froelich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Jun 03, 2022 -

Ken Ganley Kia Boardman responded

Ryan is great! We are so thrilled to see that you had the chance to work with him, Sherry. Thanks for choosing Taylor Kia of Boardman and we'll see you next time!

May 07, 2022

this is the sixth car I have leased from Taylor KIA. It has been a great pleasure working with Bill Burns He answered all of my questions and was very helpful. We look forward to working with him in t More

by wa131el
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
May 07, 2022 -

wa131el responded

changed mistake in first review

May 09, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We are so glad to hear that Bill went the extra mile to assist with your purchase. Drive safely, and we hope to see you back again at Taylor Kia of Boardman!

May 01, 2022

Cassie Zimmerman was a very helpful person and the service dep is very fast of getting you in and out More

by whitewolf_2115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Zimmerman, Derek Gainey, Dan Michael, Leggs Guerrieri, Josh Nussbaum, Kelly Price, April Johnson, Jeff Campbell, Nick LaNave, Jake Maurer
May 02, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Cassie and the Taylor Kia of Boardman team. Drive safely, and we hope to see you back again down the road!

April 26, 2022

Service dept was very prompt with sending a reminder about oil change and maintenance. Was not very knowledgeable about helping us update our maps and navigation, said we had to deal with that ourselves More

by Msave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Gainey
Apr 27, 2022 -

Ken Ganley Kia Boardman responded

We're grateful for this feedback, as it allows us to focus on where we can make improvements. We're glad you appreciated our service reminder, but I'm sorry to hear that we weren't able to provide much information on your navigation system. I'd like the chance to offer any clarifications or assistance here if needed. Would you consider reaching out to me when time permits? Thank you, Mark Pavlick - Service Manager - 330-758-7281

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