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Ken Ganley Kia Boardman

Boardman, OH

4.8
621 Reviews

7870 Market St

Boardman, OH

44512

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Showing 621 reviews

February 03, 2023

Always a pleasure to work with Derek! This is the third car I've bought from him. More

by Kerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Gainey
Feb 05, 2023 -

Ken Ganley Kia Boardman responded

Kerry, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2023

They are friendly, efficient and informative. The waiting is comfortable. Also it easy to access. More

by JoAnne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Fye
Feb 05, 2023 -

Ken Ganley Kia Boardman responded

Hi Joanne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2023

Friendly staff and great service with a low pressure sale environment. We are very happy with our experience! More

by jenklptrk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Abu-Ghannam, Melanie Yesovich
Feb 04, 2023 -

Ken Ganley Kia Boardman responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Boardman

January 28, 2023

I can't get any one to return my calls about a refund I was to get. I have left messages with Phil, Heather, Pat and none of them called me back it been 12weekd since I originally called and drove from Pa More

by Ekeford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pat in finance
Jan 30, 2023 -

Ken Ganley Kia Boardman responded

Hi, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (234) 719-4832 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 27, 2023

Although my awful experience with Kia has been a long drawn-out ordeal, I’ll try to keep this brief. After you’re done reading this do your own research on Kia engines. You’ll be amazed at how bad they r More

by Shawn Crank
Recommend Dealer
No
Employees Worked With
Alicia
Jan 29, 2023 -

Ken Ganley Kia Boardman responded

Hi Shawn, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Boardman did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jan 31, 2023 -

Shawn Crank responded

Thank you. I am anxious to hear from someone.

Feb 01, 2023 -

Shawn Crank responded

Nobody has contacted me as of yet. …..

Feb 03, 2023 -

Shawn Crank responded

Well this validates my complaint of lousy customer service at Ken Ganley Kia. It’s been over a week since I was told that I would get a call from this dealership but no call. I’m going to guess that there was never any intention to do so. If you want to discuss this, you have my contact information. Otherwise, this weekend we are having the “funeral” for my Kia Sedona. You are all invited. It will be on US 422 near the Eastwood Mall. For those who cannot attend, we will post pictures on various social media sites. It’s going to be something to see. Hope to see you there.

January 27, 2023

Great customer service for vehicle recall, service maintenance, oil change. Wait time 1 1/2 hours. More

by Dawn Wise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Stoner
Jan 27, 2023 -

Dawn Wise responded

Great customer service for vehicle recall, service maintenance, oil change. Wait time 1 1/2 hours.

January 27, 2023

This was my first experience at Ken Ganley of Boardman service department. They did a great job. They were very knowledgeable, extremely helpful and courteous. More

by Sdupirack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Stoner
Jan 30, 2023 -

Ken Ganley Kia Boardman responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 03, 2023

Simple . No hassle. Got me scheduled in three days. Staff was very friendly. Waiting room filled with amenities. Service was thoroughly explained to me at th More

by nay_marie22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Stoner
Jan 03, 2023 -

Ken Ganley Kia Boardman responded

This review means a lot to us! Thank you for choosing Ken Ganley Kia Boardman and for sharing your thoughtful feedback about our team. Take care!

Jan 04, 2023 -

Ken Ganley Kia Boardman responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 30, 2022

Absolute nicest employees that work here. From sales to service, waiting area it’s always a joy to come to Ken Ganley Kia Boardman. More

by Mimirayray626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Gainey, April Johnson
Dec 30, 2022 -

Mimirayray626 responded

Thanks for everything

Dec 30, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We appreciate the kind words about the Ken Ganley Kia Boardman team and hope to see you back again down the road!

December 29, 2022

Came in for oil change and air fikters and the service was excellent as always. Car cane back cleaner than when it went in. More

by Msimunich84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Stoner
Dec 29, 2022 -

Ken Ganley Kia Boardman responded

Thank you for your confidence in our team! We appreciate your feedback here at Ken Ganley Kia Boardman. We hope to see you again in the future!

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