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Ken Ganley Kia Boardman

Boardman, OH

Overview
Reviews
Vehicles
4.8
577 Reviews
Call Dealership (234) 719-4832

7870 Market St

Boardman, OH

44512

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Showing 577 reviews

December 21, 2022

The car they put me in was great. . however their finance team sucks. They didn't do the job properly and can't find the time to work around MY schedule to fix THEIR mistake. Horrible More

by Red61977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derek Gainey
Report | Print
Dec 22, 2022 -

Ken Ganley Kia Boardman responded

Red61977, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

October 29, 2022

Awful service. Didn’t put air in my tires. When I asked the lady for air she walked away. More

by Wawabruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Michael
Report | Print
October 28, 2022

I got a prompt solution to my problem. Everyone was efficient, knowledgeable and pleasant. Fantastic service department! More

by Rroberts128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Cassie
Report | Print
Oct 28, 2022 -

Ken Ganley Kia Boardman responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Taylor Kia of Boardman team. Drive safely, and we hope to see you back again down the road!

October 28, 2022

Went to Taylor Kia and had a great experience! Salesman Tyler Rust was fantastic! Guided me through purchase and no bull involved. Highly recommend Tyler Rust as your next car salesman! More

by Chefrev1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rust
Report | Print
Oct 28, 2022 -

Ken Ganley Kia Boardman responded

We are delighted that Tyler and the team gave you a five-star experience! Thank you for trusting Taylor Kia of Boardman with your business, we hope to see you again down the road. Enjoy the ride!

Oct 28, 2022 -

Chefrev1 responded

You will see me again! And i am telling everyone to see Tyler Rust for their next vehicles!

Oct 28, 2022 -

Ken Ganley Kia Boardman responded

We love to hear it!

October 19, 2022

Prompt, courteous, respectful. Washed/vacuumed car. Shane cares about their customers/vehicles. Excellent Kia Dealership More

by dutko409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Yesovich
Report | Print
Oct 19, 2022 -

Ken Ganley Kia Boardman responded

We are thrilled that our team delivered such thorough, quality service! Thank you for choosing Taylor Kia of Boardman and for sharing your feedback. Drive safely until we see you again!

October 05, 2022

Dan Michaels has sold me multiple cars and is always professional, informative and courteous to work with More

by Jennb2612
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Report | Print
Oct 05, 2022 -

Ken Ganley Kia Boardman responded

We're pleased you can always rely on Dan to make sure you go home happy. Enjoy your newest purchase and thanks for choosing Taylor Kia of Boardman!

October 05, 2022

Great service,friendly people. They ansewered all my questions.Service was prompt Nd they had me out of there in under an hour and even washed my car for me More

by lpbuc34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Burns
Report | Print
Oct 05, 2022 -

Ken Ganley Kia Boardman responded

We are so glad our team was able to answer all of your questions and send you on your way sooner than you anticipated. Thank you for trusting Taylor Kia of Boardman!

September 30, 2022

Professional and efficient, Cassie kept me updated and informed throughout the entire time it took to finish the job. More

by Jdweitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie
Report | Print
Sep 30, 2022 -

Ken Ganley Kia Boardman responded

We're happy to hear that Cassie, and the rest of our team, took care of you! - Taylor Kia of Boardman

September 25, 2022

I have always gotten a good deal at Taylor & the salesman (Dan Michael) was very helpful. More

by pvalsi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Michael
Report | Print
Sep 25, 2022 -

Ken Ganley Kia Boardman responded

We can't wait to share your 5-star review of Dan! Thank you for always trusting Taylor Kia of Boardman to help you with such an important process.

August 31, 2022

I went in for a oil change and as they pulled it into the garage, the driver sideswiped the industrial vacuum. It was a total accident and they said they're pay king collision to fix it. Still had to pay for More

by Imageasc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Sep 01, 2022 -

Ken Ganley Kia Boardman responded

We want our customers to be able to put their trust in us and I am so sorry for the trouble you've run into with your repairs and oil change. I understand that you're upset and would like to step in and see how I can help resolve these concerns. Since I am unable to find a good number to reach you from this review, would you please give me a call? Thank you, Mark Pavlick - Service Manager - 330-758-7281

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