Ken Ganley Kia Alliance

Buyer beware . When they show you the price for the vehicle you want, the trade-in offer for your car, and the monthly payment cost, what they don't tell you is t . When they show you the price for the vehicle you want, the trade-in offer for your car, and the monthly payment cost, what they don't tell you is the monthly payment they quote INCLUDES an optional extended warranty that costs $2000. So when you go into the finance office to do the deal, they vaguely mention a warranty as if it's a dealership give away, and the monthly price is the same as what the salesperson told you, so you may not realize you are buying a $2000 warranty. This is a very sneaky practice that fooled even a veteran car buyer like me. Review the tape, Kia, before you respond. Other dealerships I've dealt with make it VERY clear when they sell you that crap, that it is optional and what it costs. Kia of Alliance DOES NOT. They did re-do the paperwork when I complained about it the next day, but acted like they did nothing wrong. I'm sure they make a lot of money fooling people like this. They were, however, very friendly while they ripped me off. Also, they don't honor the trade-in value that THEIR website (and KBB) says your car is worth. They didn't come close to the KBB value in fair condition. Don't believe their ads. As an aside, don't ever buy GAP insurance through any dealership. They charge several hundred dollars and you can just get it through your car insurance for a couple bucks a month. More

Great Experience I had a great experience at Kia of Alliance. I walked in knowing exactly what i wanted, my salesman Tyler Moore was more than happy to work with my fi I had a great experience at Kia of Alliance. I walked in knowing exactly what i wanted, my salesman Tyler Moore was more than happy to work with my fiancé and I to get the car we wanted, at the price we wanted! More

FALSE INFORMATION I bought a Ford Explorer from them. Jimmy Paumier was my salesman. I asked if the vehicle had all wheel drive. I told him I had to have it or I did I bought a Ford Explorer from them. Jimmy Paumier was my salesman. I asked if the vehicle had all wheel drive. I told him I had to have it or I did not want it. He said it did. I bought the car and a week later I was under it and realized it was not all wheel drive. I called to let them know I was not happy because I needed all wheel drive. He told me if he found anything he would swap it out or we could trade it in. which would cost us more money. They didn't even try to find anything because the sale was final and they got their money. Now I'm stuck with a car that doesn't have all wheel drive. Very up set that when you point blank ask a question and they tell false information. If you don't know check before you give false information. Will never buy a car here again. More

Super helpful Came in to look at a car I saw posted online and they very quickly came to help us. Very friendly, took time to answer all our questions, show us the Came in to look at a car I saw posted online and they very quickly came to help us. Very friendly, took time to answer all our questions, show us the car and got us set up. I love my kia soul so so much and nick was a great help. More

Helpful Great people, helpful and very understanding, very willing to work with you. Very funny and makes the buying experience very easy and not as scary as Great people, helpful and very understanding, very willing to work with you. Very funny and makes the buying experience very easy and not as scary as some other places. More

Fast and fun I've bought another car from Nick before from when he worked at a different dealer. Nick is honest and does what he can for his customers. I highly re I've bought another car from Nick before from when he worked at a different dealer. Nick is honest and does what he can for his customers. I highly recommend him and Kia of alliance. They are great!!! More

It was nice working with Tyler. Very personable I felt Tyler was knowledgeable of my vehicle and his job. He constantly offered us snacks and drinks during the entire visit. My first call was to Sha I felt Tyler was knowledgeable of my vehicle and his job. He constantly offered us snacks and drinks during the entire visit. My first call was to Shawn. He kept interuppting me and was rude with me when I tried to express myself regarding another vehicle at another dealership. I almost chose to not go to this dealership because his customer service and tone of voice on the phone. Tyler was great to work with More

Great buying experience. Seen a used Toyota Camry online on their website. Went in and walked out a couple hours later with a great car and even better deal. My salesman Tyler Seen a used Toyota Camry online on their website. Went in and walked out a couple hours later with a great car and even better deal. My salesman Tyler was very personable, and made me feel at home. I highly recommend this dealership if you looking to purchase a new vehicle. More

No pressure, customer focus This was the best car experience I have ever had. No pressure. No salesman tactics. I said what I wanted and I got it. Sean made sure I was comfortabl This was the best car experience I have ever had. No pressure. No salesman tactics. I said what I wanted and I got it. Sean made sure I was comfortable through the whole process. He gave me a total rundown on my whole car and then set up my bluetooth for me.my parents ho to Kia of Alliance and I will now also be a Kia of Alliance return customer. Thanks guys! More

Great service - found me exactly what I had hoped for! I was very pleased with how attentive Jim was. He was easy to talk to and did not pressure me into buying something other than what I came in hoping f I was very pleased with how attentive Jim was. He was easy to talk to and did not pressure me into buying something other than what I came in hoping for. Great experience. Already recommending to others! More