Ken Ganley Kia Alliance
Alliance, OH
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Very easy My experience was outstanding. Everyone we encountered was friendly and courteous. Franco was amazing and made this purchase very simple. He was quick My experience was outstanding. Everyone we encountered was friendly and courteous. Franco was amazing and made this purchase very simple. He was quick to respond and helpful. This is my second car purchase with Kia of Alliance and I am completely satisfied with their service. More
Great Experience Good Experience . They did the best the could for me. I wasn't sure what they could do to help me out. After a few days we worked through it and fina Good Experience . They did the best the could for me. I wasn't sure what they could do to help me out. After a few days we worked through it and finally able to drive this beauty home. You all were understanding and helpful !!! More
Fantastic Customer Service This was my first time ever buying a car. Franco and Sean were amazing to work with, and it made my experience a great one. Everyone at Kia was amazin This was my first time ever buying a car. Franco and Sean were amazing to work with, and it made my experience a great one. Everyone at Kia was amazing and friendly. More
My new TelluRIDE I decided today on a whim after seeing a Telluride this morning in person that I HAD to have one. I stopped in to Kia of Alliance and met with Franco. I decided today on a whim after seeing a Telluride this morning in person that I HAD to have one. I stopped in to Kia of Alliance and met with Franco. There was ONE on the lot as apparently they are very hard to come by. The dealership worked with me and offered to try to get another version in as I wasn’t sure I needed everything this vehicle offered. I went home and decided that I didn’t want to let this beauty go- so I called and they stayed late for me, getting all the details ironed out I’d requested (that I really wasn’t sure would be possible). They made it happen and needless to say I’m now home with my new TelluRIDE. They were patient and able to make everything happen I needed and overall the process went smoothly. I’d definitely recommend Franco and the dealership if you’re looking to buy! Thanks Kia of Alliance! I’m in ?? More
Kia Sorento I went to Kia of alliance not knowing for sure what vehicle wanted but Dan & Frank helped me find something. They both were very friendly and helpful. I went to Kia of alliance not knowing for sure what vehicle wanted but Dan & Frank helped me find something. They both were very friendly and helpful. I would recommend Kia of alliance to anyone who is shopping for a new or used vehicle More
Jeep Sahara Fantastic service and great product! Franko was on spot with everything and great to work with on this purchase! They got me going quick and painless Fantastic service and great product! Franko was on spot with everything and great to work with on this purchase! They got me going quick and painless More
Fast and friendly Franco was friendly and attentive. I was able to talk to him in person, via email, and in person. I got the car I wanted and didn't feel pressured. Franco was friendly and attentive. I was able to talk to him in person, via email, and in person. I got the car I wanted and didn't feel pressured. The day I bought the car, I found a chrone door panel was loose and coming off. I contacted Franco and was told my car was used and sold 'as-is'. It was 5 years old and things do happen, so I fixed it myself. At my first oil change, I was told my brake pads are very low and need replaced. After driving the car for only three months, I thought this was something that should have been checked prior to a sale. I would have thought buying a used Kia at a Kia dealership would have had a better inspection done before the sale. I bought the car to drive my children around, and it scares me that they were put at risk. They could have at least told me that maintaining would need done. More
Awesome Experience Kia was very helpful, very friendly, and put a reasonable price on vehicle, all things considered. We would definitely would recommend Kia for those l Kia was very helpful, very friendly, and put a reasonable price on vehicle, all things considered. We would definitely would recommend Kia for those looking for another vehicle! More
Great salesman and customer service !!! Franco was an amazing salesman. Very knowledgeable about the van we bought and the whole buying process. We went in for a test drive and walked out wi Franco was an amazing salesman. Very knowledgeable about the van we bought and the whole buying process. We went in for a test drive and walked out with a great family van. More
Buyer beware . When they show you the price for the vehicle you want, the trade-in offer for your car, and the monthly payment cost, what they don't tell you is t . When they show you the price for the vehicle you want, the trade-in offer for your car, and the monthly payment cost, what they don't tell you is the monthly payment they quote INCLUDES an optional extended warranty that costs $2000. So when you go into the finance office to do the deal, they vaguely mention a warranty as if it's a dealership give away, and the monthly price is the same as what the salesperson told you, so you may not realize you are buying a $2000 warranty. This is a very sneaky practice that fooled even a veteran car buyer like me. Review the tape, Kia, before you respond. Other dealerships I've dealt with make it VERY clear when they sell you that crap, that it is optional and what it costs. Kia of Alliance DOES NOT. They did re-do the paperwork when I complained about it the next day, but acted like they did nothing wrong. I'm sure they make a lot of money fooling people like this. They were, however, very friendly while they ripped me off. Also, they don't honor the trade-in value that THEIR website (and KBB) says your car is worth. They didn't come close to the KBB value in fair condition. Don't believe their ads. As an aside, don't ever buy GAP insurance through any dealership. They charge several hundred dollars and you can just get it through your car insurance for a couple bucks a month. More