Ken Ganley Kia Alliance
Alliance, OH
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Above and Beyond Perfect Customer Service I contacted Kia of Alliance via their website and immediately heard back from Franco. He went out of his way to find out how he could help me get into I contacted Kia of Alliance via their website and immediately heard back from Franco. He went out of his way to find out how he could help me get into my new car. Due to my work schedule Franco did everything on his end to help me find the right car for me. Staying over, hours working on getting all the paperwork ready so all I had to do was come in and sign. I love my new Kia and have already recommend Franco and Kia of Alliance to others!! Thank you very much for making my new car purchase absolutely easy 😊 I look forward to driving in my new ride!! Thank you for going above and beyond!!!! More
Oil change WE WERE VERY PLEASED WITH OUR LAST VISIT RECENTLY TO THE SERVICE DEPARTMENT FOR OUR SHEDULED OIL CHANGE . THEY WERE VERY PROMPT AND COURTEOUS. THEY WE WERE VERY PLEASED WITH OUR LAST VISIT RECENTLY TO THE SERVICE DEPARTMENT FOR OUR SHEDULED OIL CHANGE . THEY WERE VERY PROMPT AND COURTEOUS. THEY EVEN VACUUMED THE CAR BEFORE RETURNING IT TO US. I WOULD RECCOMMEND THEM FOR ALL YOUR AUTO NEEDS..VIVIAN AND GEORGE LALU More
Great experience! My wife and I went there to buy a new car. Tyler Copeland was awesome and helped us decide how and what we wanted to do. We will definitely go with Ty My wife and I went there to buy a new car. Tyler Copeland was awesome and helped us decide how and what we wanted to do. We will definitely go with Tyler from now on!! We highly recommend him to anyone looking for a car!! More
Excellent Experience and Salesperson Excellent experience from start to finish. We knew which car we wanted to look at and Franco brought it to us quickly. He answered every question we h Excellent experience from start to finish. We knew which car we wanted to look at and Franco brought it to us quickly. He answered every question we had. We were so engaged in conversation with him that we missed the turn and the test drive ended up longer than he expected. That wasn't a problem - we loved the car. Franco did an excellent job preparing us for the paperwork. Best Car Buying Experience Ever! More
Best experience. Best experience I've ever had at a carland dealership. the salesman did what he said he was going to do got me the prices for the car that I liked an Best experience I've ever had at a carland dealership. the salesman did what he said he was going to do got me the prices for the car that I liked and was honest about everything. More
Kia of Alliance Can’t say enough positive things about my experience in buying a new car at Kia of Alliance. Everyone was courteous and professional! Salesman Sean is Can’t say enough positive things about my experience in buying a new car at Kia of Alliance. Everyone was courteous and professional! Salesman Sean is the BEST and Finance Manager Todd was very easy to work with. I love my new car! More
It should always be this easy! Sean was awesome, and changed my perception of the car buying experience completely. It’s so much easier when you are dealing with someone that has al Sean was awesome, and changed my perception of the car buying experience completely. It’s so much easier when you are dealing with someone that has all their ducks in a row. If you are like me and would rather have a root canal than go through the car buying process, Kia of Alliance is your place and Sean is your guy. I got everything I was looking for because Sean actually listened to my wants and needs rather than trying to push me into a specific vehicle, let me test drive alone so I could hear myself think, and had me all wrapped up and out the door with my car in an hour and a half! No 4 hour dog and pony show with “let me ask my manager” and “I’m not sure but I’ll try my best for ya” that usually makes this process miserable. Todd in Finance was great as well, friendly and knowledgeable such a smooth process! More
Best Dealership Experience I've Ever Had I had shopped a lot different vehicles on Car Gurus and had decided that I really liked the deal they were offering (especially since it was $2000 bel I had shopped a lot different vehicles on Car Gurus and had decided that I really liked the deal they were offering (especially since it was $2000 below market value) so I went and saw the car. Franco was my guy; he's an excellent salesman and an even better person. Very honest, and the first thing he did was earn our trust. I highly recommend you let Franco take care of you! I absolutely love my 2018 Hyundai Elantra and I have no regrets. Thank you to everyone at Kia of Alliance!! More
Seamless purchase process First off, Sean is AMAZING. He helped me to build a car I wanted once he realized my specific wants and needs. I felt like he only worked for me the e First off, Sean is AMAZING. He helped me to build a car I wanted once he realized my specific wants and needs. I felt like he only worked for me the entire time even though I know that wasn't the case. I felt no pressure what so ever from him and he was just freaking awesome. I feel like I will never purchase a car from anywhere else, why would I? The Telluride is awesome. Very sleek looking and smooth driving. It must look good because I have been turning heads since yesterday! I am just so excited about this whole process. Go to Kia of Alliance people, shop with Sean! More
Road Trip We drove 7 hrs to buy this Kia for my Mother, Franco went above and beyond when I talked to him over the phone about the vehicle, he answered all my d We drove 7 hrs to buy this Kia for my Mother, Franco went above and beyond when I talked to him over the phone about the vehicle, he answered all my detailed questions about the vehicle and based on his information and pictures of the vehicle. We placed a Non Refundable Deposit on the vehicle because of Franco.!! We are extremely happy with this experience, my mother is smiling cheek to cheek about her “new” car. Thank You to Everyone at Kia of Allinance More