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Ken Ganley Kia Alliance

Alliance, OH

4.7
468 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 469 reviews

July 10, 2022

Easy to make appointment for oil change. Friendly people to deal with. Kept me informed about how things were moving. Car was done in reasonable amount of time. Care was clean inside and out More

by dweezlerussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Fountain, Dan Kelly
Jul 11, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

I would not bring your car here to be worked on, you have a 50/ 50 chance of getting someone who is actually gona fix what is wrong and if they do fix the problem good luck after because that's all they do More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You know who you are
Jun 30, 2022 -

Ken Ganley Kia Alliance responded

Rick - We take pride in the work we perform for our customers. I'm very sorry to see this feedback and to hear that you had a poor experience with our service team. I would be grateful to speak with you directly and learn more about what happened here. I won't be able to find your contact information without a last name, so please give me a call. Thank you, James Clark - Managing Partner - 330-680-4507

June 27, 2022

Everything went really well with my service and the people were very helpful and friendly. Shelby was a blessing. More

by jblyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Jun 27, 2022 -

Ken Ganley Kia Alliance responded

Woohoo! We are thrilled to hear everything went seamlessly during your service experience at Kia of Alliance. Shelby will definitely appreciate the shout-out! Safe driving.

June 18, 2022

Customer service was very friendly and helpful. Will definitely go back if I have any issues with my car. More

by Crystepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby in Service Dept.
Jun 20, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

May 29, 2022

Excellent service. Friendly helpful staff. Excellent service department. Comfortable waiting area complete with beverages and snacks More

by Jennifer1035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Summers
May 31, 2022 -

Ken Ganley Kia Alliance responded

Jennifer, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

May 19, 2022

Found a car for me In a short period time. Got it in early . Nice and friendly More

by Lahhetrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nagy
May 19, 2022 -

Ken Ganley Kia Alliance responded

Congratulations on your new car, Lahhetrick! Thanks for the five-star review for Kia of Alliance, and we wish you many safe miles.

April 17, 2022

Shelby was nice and very polite,the service tech was also polite and he answered all my questions professionally. Also,the dealership even washed my car! That's great service! More

by Rman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby and the service tech Tim leishman!
Apr 18, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are so glad to hear that Shelby delivered such a successful service experience. Drive safely, and we hope to see you back at Kia of Alliance!

April 05, 2022

James Clark is the best! ! He always takes excellent care of me…great deal every time! Mike Hall was there for me too, along with Randy in finance…great team at this dealershi More

by buckeyes11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Clark, Mike Hall and Randy in finance
Apr 05, 2022 -

Ken Ganley Kia Alliance responded

We love hearing how the Kia of Alliance team is taking such great care of our guests. We will certainly pass along your kind words to James, Mike, and Randy. Thank you for being a wonderful customer. Enjoy the ride!

March 26, 2022

Friendly, fast sale, everyone was exceptional in getting me my new ride. Great service with great salesman. More

by Jacci44601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 28, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review, Jacci! We are so glad to hear that you had such a successful purchase experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

March 19, 2022

Everyone was so nice. They even washed my car in and out. I only went in for a oil change.they had coffee and other drinks along with snacks. I was delighted with their c More

by durbinrosemary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 20, 2022 -

Ken Ganley Kia Alliance responded

Rosemary, it was truly our pleasure to take care of your service needs and return your vehicle to you sparkling clean. We're so pleased to hear that we made your wait a comfortable one, and we hope next time you require maintenance, you'll stop by Kia of Alliance again!

Mar 20, 2022 -

durbinrosemary responded

I will have all my service done at Taylor Kia of Alliance

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