Ken Ganley Kia Alliance

Customer service was very friendly and helpful. Will definitely go back if I have any issues with my car. Will definitely go back if I have any issues with my car. More

Excellent service. Friendly helpful staff. Excellent service department. Comfortable waiting area complete with beverages and snacks Friendly helpful staff. Excellent service department. Comfortable waiting area complete with beverages and snacks More

Found a car for me In a short period time. Got it in early . Nice and friendly Got it in early . Nice and friendly More

Shelby was nice and very polite,the service tech was also polite and he answered all my questions professionally. Also,the dealership even washed my car! That's great service! polite and he answered all my questions professionally. Also,the dealership even washed my car! That's great service! More

James Clark is the best! ! He always takes excellent care of me…great deal every time! Mike Hall was there for me too, along with Randy in finance…great team at this dealershi ! He always takes excellent care of me…great deal every time! Mike Hall was there for me too, along with Randy in finance…great team at this dealership…very friendly and upbeat, which makes you feel right at home 🤗 More

Friendly, fast sale, everyone was exceptional in getting me my new ride. Great service with great salesman. me my new ride. Great service with great salesman. More

Everyone was so nice. They even washed my car in and out. I only went in for a oil change.they had coffee and other drinks along with snacks. I was delighted with their c They even washed my car in and out. I only went in for a oil change.they had coffee and other drinks along with snacks. I was delighted with their courtesy. Even shared my new grand puppies picture More

June 1st our car went to Kia of alliance as it needed a new engine. The powertrain was under warranty so it was free of charge to us. Supposedly while waiting for the engine they took some parts off the ca new engine. The powertrain was under warranty so it was free of charge to us. Supposedly while waiting for the engine they took some parts off the car and then sometime over July 4th weekend they caught our car on fire, they never called us to tell us about the fire nor an update, we drove through the parking lot just to see if the car was being worked on because they did not communicate with us. We asked to speak with the General manager at Kia of Alliance. Due to our car being on fire He was there and he never came out to talk to us (acted as if it was not his problem) he had the service manager talk to us, still to this day the general manager of Kia has never contacted us. The end of July they said they were going to start fixing our car. They had all the parts they needed. We were told since then our car would be done that week, as of September 29 the car still no car we were informed work would continue Oct 1st. Needless to say after five months I am contacting the local news station in the local newspapers just to warn other potential customers not to make the same mistake we did with Kia of alliance. We bought this car brand new in 2016 from Kia of alliance. More