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Ken Ganley Kia Alliance

Alliance, OH

4.6
416 Reviews

2010 W State St

Alliance, OH

44601

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Showing 416 reviews

November 09, 2022

Just had car in for oil change. Jaime squeezed us in as it was our only day off. Checked car over. Suggested new front windshield wipers to which we agreed. Car washed and swept out More

by Susun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Nov 09, 2022 -

Ken Ganley Kia Alliance responded

Thanks for sharing your experience! We're thrilled Jaime provided attentive service that accommodated all your maintenance needs. Many safe and happy miles from everyone at Kia of Alliance!

October 13, 2022

My wife and I had a great experience at Taylor Kia of Alliance! Bill and Carter were both were amazing and made the process smooth and easy. I would absolutely recommend them if your are in the market f More

by Lyndyz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Nagy
Oct 13, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are thrilled to hear that Bill and Carter delivered such a successful purchase experience for you and your wife. Drive safely in your new Kia Sorento, and enjoy it! We hope to see you back again at Kia of Alliance!

September 28, 2022

The service department was friendly and very helpful. The sales department was also helpful and answered all my questions. More

by jblyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I can’t remember their names and I’m not sure where my paperwork is to double check.
Sep 28, 2022 -

Ken Ganley Kia Alliance responded

Thank you for this lovely review of Kia of Alliance! We appreciate your business!

August 05, 2022

Steven, was very professional and helpful while purchasing our new Kia telluride. I highly recommend going to Taylor Kia of alliance to purchase your vehicle More

by Edward7308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Holodnak
Aug 05, 2022 -

Ken Ganley Kia Alliance responded

Edward–Thank you for sharing your recent purchasing experience with Steven! We are so glad everything went smoothly. All of us at Kia of Alliance hope you enjoy your new Kia!

July 29, 2022

I was totally impressed with friendliness and service. After buying my Kia I was worried about dealing with a new dealership. More

by Sassy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 31, 2022 -

Ken Ganley Kia Alliance responded

Thanks for your glowing review! We're so glad our team welcomed you with courteous and quality service that's earned Kia of Alliance your confidence. Until next time!

July 16, 2022

Awesome dealership everyone was nice and courteous very accommodating and willing to help to make the transition from one vehicle to another real smooth Tom was great Dan was great finance guy was cooling More

by alexanderhollis467
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelly, Thomas Welsh
Jul 18, 2022 -

Ken Ganley Kia Alliance responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Kia of Alliance! Providing an excellent customer experience is our number one priority, so we are thrilled to hear Tom and Dan made sure you went home happy!

July 15, 2022

The salesman was excellent and his knowledge of my Kia was outstanding! He went over everything about the car and made me feel comfortable with my purchase and I would buy from him again More

by jayhawkjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Dan Kelly
Jul 15, 2022 -

Ken Ganley Kia Alliance responded

Reviews like this are music to our ears! We are so happy your purchasing experience was a total success. Thank you so much for the 5-stars, and we hope to see you again at Kia of Alliance!

July 10, 2022

Easy to make appointment for oil change. Friendly people to deal with. Kept me informed about how things were moving. Car was done in reasonable amount of time. Care was clean inside and out More

by dweezlerussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Fountain, Dan Kelly
Jul 11, 2022 -

Ken Ganley Kia Alliance responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Kia of Alliance team. Drive safely, and we hope to see you back again down the road!

June 30, 2022

I would not bring your car here to be worked on, you have a 50/ 50 chance of getting someone who is actually gona fix what is wrong and if they do fix the problem good luck after because that's all they do More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You know who you are
Jun 30, 2022 -

Ken Ganley Kia Alliance responded

Rick - We take pride in the work we perform for our customers. I'm very sorry to see this feedback and to hear that you had a poor experience with our service team. I would be grateful to speak with you directly and learn more about what happened here. I won't be able to find your contact information without a last name, so please give me a call. Thank you, James Clark - Managing Partner - 330-680-4507

June 27, 2022

Everything went really well with my service and the people were very helpful and friendly. Shelby was a blessing. More

by jblyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby
Jun 27, 2022 -

Ken Ganley Kia Alliance responded

Woohoo! We are thrilled to hear everything went seamlessly during your service experience at Kia of Alliance. Shelby will definitely appreciate the shout-out! Safe driving.

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