Back

Ken Ganley Kia Alliance

Alliance, OH

4.6
415 Reviews

2010 W State St

Alliance, OH

44601

Directions

By Type

Showing 415 reviews

August 20, 2023

I met with the salesman Ken (not Ganley) and he was very accommodating when trying to make an appointment. He worked with my schedule and was very professional. I really liked working with him. We were p More

by momo4865
Recommend Dealer
No
Employees Worked With
Ken Vogt
Aug 24, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 11, 2023

The price advertised online is no where near the actual price. $4k markup on a Kia Carnival. Drove over 45 minutes after a phone conversation with Steven, their online sales rep. Avoid these scam artists, More

by cardarelliji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven - Internet Sales, Josh - Sales manager
Aug 15, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 08, 2023

I’m so disappointed that it has taken an entire month. l don’t have any registration for the new vehicle. They have not paid off my trade. It’s now going to my credit the manager we liked is gone. I must’v More

by Kelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
June 15, 2023

Corey D is amazing! ! Very helpful and understanding! Cares about his customers and what they are trying! More

by Kaylynyost31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Donchess
Jun 19, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 15, 2023

Jamie was very helpful and throughly explained everything that was going on. She did a fantastic job! More

by Misswelk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 19, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

Jaime is an excellent service advisor I appreciated her providing explanation of the services provided on my vehicle. Thank You! More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 15, 2023 -

Ken Ganley Kia Alliance responded

Hello Elizabeth, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2023

Corey was absolutely amazing, was so helpful and put us in our dream car. Could not recommend this dealership and Corey more. More

by Amylewis0504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Donchess
May 31, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

Marcus and his Service Team does an excellent job every time I bring my car in for service. They are extremely professional and courteous. I always enjoy their friendly service !!! More

by mrmcareer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
May 29, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2023

The people are very friendly and helpful. My advisor, Jaime was very kind and attentive. The visit went smoothly. More

by rn04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
May 29, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2023

Great service as always! Rachelle is so knowledgeable and takes great care of me every time! They get me in and out so quick for oil changes. The technician Cory drove my car More

by Angie I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
May 15, 2023 -

Ken Ganley Kia Alliance responded

Hi Angie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

...
14
...