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Ken Ganley Kia Alliance

Alliance, OH

Overview
Employees
Reviews
Vehicles
4.7
465 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 465 reviews

May 24, 2024

You did a software update and now nothing electronic works in my car. Clock navigation system Radio, not happy More

by skipper610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
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May 26, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 22, 2024

Bought our Kia Sorento in February and the sales department was ok. Took it back for our first oil change and the service manager was incredibly rude to my husband, giving us dirty looks, and annoye More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of her name
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Jul 09, 2024 -

Ken Ganley Kia Alliance responded

Hi. I am really sorry to hear you did not have a pleasant experience with us. We do our best to accommodate every one and make sure you are happy. Hopefully you will keep us in mind in the future.

May 18, 2024

The salesman Jacob was very helpful answered all are questions. The manager was very nice they both did a very good job went out of the way to help us. More

by hershortness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haney
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May 20, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2024

They were all very nice. , helpful and knowlegeable. The salesman was very accomadating, explained everything clearly and concisely. More

by jbeaver8
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady in finance was nice. Katelyn i think her name was., Thomas Welsh
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May 17, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2024

They were very helpful and knowledgeable. My salesman and the service department was great i More

by Sherrymiller5666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Welsh
Report | Print
May 15, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

May 12, 2024

Clean, friendly, helpful, understanding, work with you, close, polite, respectful, supportive, supportive, greeting, respectful, answers all questions More

by Seltos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haney
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May 12, 2024 -

Ken Ganley Kia Alliance responded

Hi Seltos, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2024

Everyone and everything was great! Jaime always takes care of us. Great service and parts depts. More

by Tleish82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh
Report | Print
May 12, 2024 -

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2024

I had a great experience at Ken Ganley Kia Alliance. Aaron took his time to understand my needs and find exactly what was right for me. Everyone there was very accommodating and helpful! More

by D.galloway418
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven I think? ⭐️⭐️⭐️⭐️⭐️, Aaron Matchett
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May 12, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2024

Courteous and clean. Tyler Moore was a very polite gentleman and accommodating with me and what I was looking for More

by jodihandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2024

I had 3 recalls and they completed all of them in a timely manner. Very friendly service department. More

by Jankuhn49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Double
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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