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Ken Ganley Kia Alliance

Alliance, OH

4.6
415 Reviews

2010 W State St

Alliance, OH

44601

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Showing 415 reviews

April 07, 2024

The salespeople were friendly the rest of the staff was good they were patient worked with us went over everything friendly environment More

by gbennett111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Fountain, Thomas Welsh
Apr 10, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

Was a great experience start to finish. Nice and friendly staff and very helpful of finding what u like. More

by james
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Fountain, Amanda Christy, Thomas Welsh
Apr 07, 2024 -

Ken Ganley Kia Alliance responded

Hi James, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 03, 2024

We talked to Jacob 3 weeks ago on the phone and set up a appointment. Jacob was very professional and took very good care of us. Josh Davis also helped us with important matters as well. We did lease a car More

by Mrs. Pol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney
Apr 04, 2024 -

Ken Ganley Kia Alliance responded

Hi Pol, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2024

Clean environment and friendly staff. Josh was awesome in his part of selling me my vehicle. More

by shielaelder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
Apr 05, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2024

Great experience. Everyone was professional and helpful…wanted to make the deal happen and worked hard to make it happen. More

by raykuharich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 03, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 29, 2023

I have an intermittant issue with my 2022 Sorento. They were unable to fix it because it would not give them the issue when they had it. They tried everything they could. I can not fault them in any w More

by linda.garaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service was great!
Dec 31, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 14, 2023

Worst car buying experience of my life. This location condones deceptive click baiting sales tactics and even after admitting guilt and wrongdoing will not remedy my situation. Buyer beware More

by Melissac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken Vogt
Dec 15, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

December 08, 2023

An oil change and tire rotation took 3 hours. !!!!. They just kept lying to us. More

by georgebrenda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Dec 11, 2023 -

Ken Ganley Kia Alliance responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 07, 2023

Easy process, fair price, and employees were very nice and helpful. Would go back in the future More

by Tweed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Gilbert 5 stars
Dec 08, 2023 -

Ken Ganley Kia Alliance responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

December 07, 2023

Very good experience with car salesman. .very informative and explained everything about car. One of the best salesman I've ever had..would recommend buying a car from your dealership..than More

by sflanigan44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Bentley
Dec 08, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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