Ken Ganley Kia Alliance
Alliance, OH
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The facilities are attractive. My salesperson went above and beyond in order to fill my needs and desires. It was a very pleasant experience. My salesperson went above and beyond in order to fill my needs and desires. It was a very pleasant experience. More
Literally the worst experience of my life. If zero stars was an option I would have rated it as such. As my lease was coming to an end, I went in to see what my options were. I did not want to If zero stars was an option I would have rated it as such. As my lease was coming to an end, I went in to see what my options were. I did not want to end my lease just yet. They pull a car around, tell me it’s 800 a month for a car 1 year newer then I was currently driving. I said no thanks I’ll be leaving and searching for other options in which I had plenty. As I was preparing to leave the finance lady comes out and says I cannot take my car because she already grounded the lease!!!!!! Without my permission. Essentially forcing me into a payment I did t want or need. I will never buy a car from this trash dealership again. They should be ashamed of themselves for forcing hard working Americans into payments they don’t want. This is my third Kia I bought from them and I will absolutely never return again. 4 and a half hours sitting there to leave without the car I was still paying for and into a payment I didn’t want all because they flat out took my car from me while I was sitting there. Absolutely disgusting what they did. If you are reading this, I recommend you search else where for your new car 🖕🏼 More
Very nice and kind and willing to work with us to help us get the best deal possible! I will definitely be telling friends and family about the dealership and great things that they can do! Thank you so very get the best deal possible! I will definitely be telling friends and family about the dealership and great things that they can do! Thank you so very much for your help and for your time! Melodye and Jack More