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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,923 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,923 reviews

July 26, 2024

Our experience was good. Our sales associate was kind and listened to our wants and needs More

by Klkbk5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Riha
Jul 27, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

The salesman Jeff and finance associate Kelly made the process easy. They both delivered excellent service More

by Cj924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Jeff Smith
Jul 27, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Very easy lease process! Jeff Smith did a wonderful job with my transaction! Brady was very courteous and personable in the F&I office! More

by Joe.F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Brady Stang
Jul 27, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

Came in for a recall. performed quickly! They also did an oil change & car wash. Everyone was friendly & professional! Thank you! More

by maca.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jul 26, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2024

The service was quick and thorough. Everyone was very professional. I was very satisfied with the experience. More

by djamw205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 25, 2024 -

Ken Ganley Honda North Olmstead responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 22, 2024

Whenever I take my Honda in for service, the employees at the desk and the person who greets me at my car are very friendly and courteous. I always have a clear idea of what will be done and a time frame. More

by Muffie Tilden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Ali Husien, Michael Landino
Jul 24, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2024

I had to get my windshield replaced and was having issues with a shop who was supposed to do the work. I called the dealership for clarification on the issue, and Chuck was so friendly and efficient. He ende More

by laal1703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck, Wendy Fees
Jul 20, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2024

I bought my 2024 Honda Odyssey from them about 8 months ago. I figured I would bring my car to the same dealership I bought it when it had a service issue. My experience was that the service rep I worked w More

by joe.frankenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Fees
Sep 29, 2024 -

Ken Ganley Honda North Olmstead responded

Thank you for taking the time to share your experience. I’m sorry to hear that our staff didn’t provide the level of service and explanation you expected. We strive to ensure our customers feel informed and valued, and it’s clear we fell short in your case. Your feedback is crucial for us to improve. I will address this with our team to ensure we enhance our communication from start to finish. We appreciate your understanding and hope to serve you better in the future.

July 17, 2024

So happy we took the 50 mile+ drive, found a great vehicle, knowledgeable friendly staff, at a reasonable price, no question too big or small, to be asked and answered! More

by cheeze551
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ross
Jul 18, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 11, 2024

Jeff Smith is a great employee. Everyone is very nice at Ganley Honda North Olmsted More

by twigs01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Brady Stang
Jul 12, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Thank you, and have a fantastic day!

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