Ken Ganley Honda North Olmstead
North Olmsted, OH
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Very easy lease process! Jeff Smith did a wonderful job with my transaction! Brady was very courteous and personable in the F&I office! Jeff Smith did a wonderful job with my transaction! Brady was very courteous and personable in the F&I office! More
Came in for a recall. performed quickly! They also did an oil change & car wash. Everyone was friendly & professional! Thank you! performed quickly! They also did an oil change & car wash. Everyone was friendly & professional! Thank you! More
Whenever I take my Honda in for service, the employees at the desk and the person who greets me at my car are very friendly and courteous. I always have a clear idea of what will be done and a time frame. the desk and the person who greets me at my car are very friendly and courteous. I always have a clear idea of what will be done and a time frame. If the service takes more time, I am always informed and offered a loaner if I need it. The work is always excellent, and I never mind waiting because Ken Ganley offers refreshments and makes me comfortable. Thank you! More
I had to get my windshield replaced and was having issues with a shop who was supposed to do the work. I called the dealership for clarification on the issue, and Chuck was so friendly and efficient. He ende with a shop who was supposed to do the work. I called the dealership for clarification on the issue, and Chuck was so friendly and efficient. He ended up getting me an appointment the next day for a cheaper cost and set me up with a loaner. I was in such a bind and he was amazing. Top notch service all around from the Ken Ganley team. More
I bought my 2024 Honda Odyssey from them about 8 months ago. I figured I would bring my car to the same dealership I bought it when it had a service issue. My experience was that the service rep I worked w ago. I figured I would bring my car to the same dealership I bought it when it had a service issue. My experience was that the service rep I worked with seemed like she did not care about my problem, was generally unresponsive, and unhelpful. When I had questions about the service done to the car, I couldn't get anyone on the phone. When my service rep was unavailable, I tried to call the service manager but it kept going to voicemail and I never was called back. If you need your Honda serviced for any reason, I would recommend going to a different dealership. More
So happy we took the 50 mile+ drive, found a great vehicle, knowledgeable friendly staff, at a reasonable price, no question too big or small, to be asked and answered! vehicle, knowledgeable friendly staff, at a reasonable price, no question too big or small, to be asked and answered! More