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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,970 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,970 reviews

November 09, 2024

Good service. Had to come back because my sensor light came on. It was taken care of and no charge More

by bviburs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 12, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 06, 2024

The workers are very friendly and helpful. The time I waited was pleasant, enjoyed a cup of coffee got a car wash an was on my way. More

by Barb.garcia19201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Nov 08, 2024 -

Ken Ganley Honda North Olmstead responded

Barb, thank you for visiting our dealership and taking the time to leave us feedback! We hope to see you again in the future.

November 01, 2024

Was actually a pleasure purchasing a car from the dealer. Tiffany my salesperson and the GM were responsive to our needs and worked with us to get a deal done. It didnt take forever to purchase as well, an More

by bbhogrider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
Nov 04, 2024 -

Ken Ganley Honda North Olmstead responded

HI, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Until the next time we meet, take care!

October 25, 2024

I really do not enjoy shopping for a new vehicle - But my experience with Ken Ganley Honda was extremely a more pleasant experience than I expected from the online sales person to the in person sales. They w More

by BERTROBERTS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Ed Stein, Bobby Ross
Oct 26, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2024

Check over your paperwork very carefully. I ended up with an extended warranty I did not need or want. More

by Rdhurst1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelly Kidd, Jeff Smith
Oct 25, 2024 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 22, 2024

The best service department ever! The sales staff is courteous and goes the extra mile. We’ve been coming here since 2000 and wouldn’t go anywhere else. More

by Thmsmthr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dombrowski
Oct 25, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Honda North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Excellent service no problems. Good service tech. Will come again. Good experience. Car in good shape More

by camarshment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Walls, Michael Landino, Geno Lopez
Oct 25, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

Wendy was super helpful and kept me up to date on the gas tank for my mini van!! More

by Qbdwarf5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Ed Stein
Oct 25, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be helpful during your experience here at Ken Ganley Honda North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

October 21, 2024

Good evening, I received an email with some of the information I had requested. It was a picture of the bill from your Honda dealership that you sent the car that we bought to get the problem with the More

by NANANDGRAN
Recommend Dealer
No
Oct 25, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 19, 2024

Staff is very accommodating. Clean facility. Mechanic(Charlie) very knowledgeable and advised us of any upcoming needs. More

by Skievil36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Oct 22, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Honda North Olmsted. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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