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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,939 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,939 reviews

October 06, 2024

Service was excellent. The wait time was normal for oil change and tire rotation personnel were.friendly. More

by Kocian_ s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 09, 2024 -

Ken Ganley Honda North Olmstead responded

Thank you for your business and choosing our service department. We are happy to hear that the team did an excellent job.

October 05, 2024

Bought my car in 2015 (2016 Honda Accord EX), and loved the buying experience AND the top notch service folks who take care of my car. James and Wendy In the service center are absolute rockstars! W More

by EFSTATHIOSPAPADOPOULOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Oct 12, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

When I pulled up to service there were multiple employees inside but no one came out. I went in and an older lady walked right past me and didn’t say anything. No greeting. Nothing. Then about 2 minutes late More

by Nique85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 06, 2024 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

October 02, 2024

Always courteous, knowledgeable, and kind, I bought my 2014 hybrid CRV and wouldn’t trust it with any other team. More

by martin cespedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien Henderson
Oct 05, 2024 -

Ken Ganley Honda North Olmstead responded

Hello Martin, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2024

Kept me informed when car would be ready. Explained to me why I needed new tire. More

by wgernshe69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Oct 05, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2024

Respectful staff. No pressure. Reasonable deal. Good inventory. Clean and attractive facility. Nothing bad to say about this dealership More

by prwurology
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Barney
Oct 02, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

The people in Sales and service especially Jeff Smith were extremely helpful above and beyond expectations. More

by mavizdos
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
Sep 30, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

September 25, 2024

From beginning to end of auto purchase a great experience. Sales, financial, and service all very polite and helpful. More

by Cynthia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ross
Sep 29, 2024 -

Ken Ganley Honda North Olmstead responded

Hi Cynthia, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

I take my Honda Accord to Ken Ganley Honda in North Olmstead. Always courteous and highly skilled, and give a report of all they do. Best in the business. More

by one1o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 29, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

September 24, 2024

Made sales team aware of 3 needed options. Remote start, heated seats and Sirius/XM radio. Was assured all 3 were standard on Honda HRV Sport. After purchase discovered NO SIRIUS/XM. Also soun More

by Mickeyone425
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Kyle Dombrowski
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