
Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,996 reviews
Mike Landino was very helpful throughout the entire process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputati process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputations for over charging but Mike convinced me that Ken Ganley Honda is the exception. I will let everyone know about my experience. More
Matt Phillips is an energetic and knowledgeable person. I believe he will work hard for me as issues arise. Tim the Sales Manager was responsive to my budgetary needs. Mike the Finance Manager explained al I believe he will work hard for me as issues arise. Tim the Sales Manager was responsive to my budgetary needs. Mike the Finance Manager explained all options carefully. I think you guys have a great team! More
The number of people visiting Ken Ganley Honda and driving away with congratulations on their new Honda speaks volumes about the dealership's commitment to customer satisfaction. Thank you for making driving away with congratulations on their new Honda speaks volumes about the dealership's commitment to customer satisfaction. Thank you for making us feel like winners! Our salesman, Bobby Ross, and underwriter, Mike, went above and beyond to have a heated steering wheel installed for us later—something other dealerships claimed wasn’t possible for our trim level. Their expertise truly sets them apart. Keep up the great work! More
Battery replacement was done while we waited. Timely given the weather. Called, service advisors were helpful.. Job was completed in an hour. Timely given the weather. Called, service advisors were helpful.. Job was completed in an hour. More
Michael in the Service Department provides reliable, consistent, excellent, thorough and efficient service. Every time. In fact, the service department in general has really improved over the past sever consistent, excellent, thorough and efficient service. Every time. In fact, the service department in general has really improved over the past several years. All the employees are friendly, knowledgeable and competent. I wouldn’t take my car elsewhere. More
I wrote a review on January 28. I’ve done several updates since then it is now February 7 so I presume that they don’t want to do anything about the situation which is sad because I I’ve done several updates since then it is now February 7 so I presume that they don’t want to do anything about the situation which is sad because I didn’t know the person who used to own the dealership prior to Ken Ganley, have he owned it still I think this would be a different situation and it would’ve been resolved to some degree More