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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,996 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,996 reviews

February 19, 2025

Mike Landino was very helpful throughout the entire process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputati More

by kmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Feb 21, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Thank you, and have a fantastic day!

February 18, 2025

Great fast service and excellent customer service! Thank you so much Wendy for all your help! More

by Togilvie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Feb 21, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

Matt Phillips is an energetic and knowledgeable person. I believe he will work hard for me as issues arise. Tim the Sales Manager was responsive to my budgetary needs. Mike the Finance Manager explained al More

by Paul Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Costa
Feb 20, 2025 -

Ken Ganley Honda North Olmstead responded

Hello Paul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 16, 2025

The number of people visiting Ken Ganley Honda and driving away with congratulations on their new Honda speaks volumes about the dealership's commitment to customer satisfaction. Thank you for making More

by Alan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Maier, Bobby Ross, Michael Landino
Feb 19, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Alan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Honda North Olmsted. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2025

Battery replacement was done while we waited. Timely given the weather. Called, service advisors were helpful.. Job was completed in an hour. More

by Gruto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Feb 18, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Gruto, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2025

Awesome People and Awesome Service! ! Will getting my next lease in the fall, I can't wait. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Feb 18, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Kate, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Everyone was very kind and the dealership was taken care of very well and they made it easy to get me in and out in my new car More

by nash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wenner
Feb 18, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2025

Michael in the Service Department provides reliable, consistent, excellent, thorough and efficient service. Every time. In fact, the service department in general has really improved over the past sever More

by landinofan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Michael Landino, Hadyn Fagerhaug
Feb 14, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 07, 2025

I wrote a review on January 28. I’ve done several updates since then it is now February 7 so I presume that they don’t want to do anything about the situation which is sad because I More

by grunnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Fees
Feb 12, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 04, 2025

Everything went smooth and fast, good people and great service. I give them a thumbs up. More

by Kmartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Jeff Smith
Feb 07, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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