Ken Ganley Honda North Olmstead

Customer since 2002. Issue with exhaust falling off on freeway. Told two weeks to fix. Found that response unacceptable. Emailed Honda and the dealership. Both ghosted Issue with exhaust falling off on freeway. Told two weeks to fix. Found that response unacceptable. Emailed Honda and the dealership. Both ghosted me. More

Wendy was excellent at taking care of me. The service was quick and the staff was great. The service was quick and the staff was great. More

Fast, reliable and cost effective service every time. Treat you like a customer should be treated. Treat you like a customer should be treated. More

I had a very smooth and seamless process working with Juvaree to buy a new car! Juvaree to buy a new car! More

Sales and financing service was outstanding and seamless. Jacob and Matthew were professional and made the experience pleasant. This was the nicest and least stressful car buying experience I have ever had. Jacob and Matthew were professional and made the experience pleasant. This was the nicest and least stressful car buying experience I have ever had. Jacob came in on his day off and I was so appreciative. More

Always helpful and willing to do whatever is necessary. The whole team is great. I have found them reliable and trustworthy. The whole team is great. I have found them reliable and trustworthy. More

James is the best rep in the service department. Always helpful. Thank you James. The service is always great Always helpful. Thank you James. The service is always great More

Very poor customer service from sales man name Luke and his sales manager. I asked them i like to test drive 1 of there new vehicle which is showcase in showroom. First Luke agreed on to show him even wh his sales manager. I asked them i like to test drive 1 of there new vehicle which is showcase in showroom. First Luke agreed on to show him even when I told him I’m just there for service of my last year purchase I made at there dealership. He also took all my details with insurance company info and he told me is going to get key. After few min he refused and told me his manager is not willing to have me test drive since I’m not in market at moment to buy. Is this a right way to treat your customer who has purchased car from you last year and who was there for same car for service. They just lost my business for now on. Even I’m true believe of Honda company and his product. I purchased my first Honda civic in back 1993, then Honda accord in 1997, then 2006, 2015 & now 2023. But this dealership arrogant manager and sales person lost my business for there doors More

It was an excellent experience and had an amazing customer care at Ken Ganley Honda. customer care at Ken Ganley Honda. More

I was there only a hour and had my oil changed and no problems. The waiting room was nice and relaxing. problems. The waiting room was nice and relaxing. More