Ken Ganley Honda North Olmstead

Everyone at Ganley was very helpful. They were willing to work with me on every aspect of the sale, so that all the details were to my satisfaction. I never felt pressured and was always treated with res to work with me on every aspect of the sale, so that all the details were to my satisfaction. I never felt pressured and was always treated with respect and courtesy. I was able to get the vehicle that I wanted at an even better interest rate than I was originally promised! I will definitely recommend this dealership to everyone I know! More

I appreciated having much documentation about the car in hand even though I already had some of the same information from my own research. It confirmed that my vehicle search was being handled with integri hand even though I already had some of the same information from my own research. It confirmed that my vehicle search was being handled with integrity. John Weber was organized, fair and friendly in all of my dealings with him. I am likely to contact him first the next time that I am looking for a vehicle. More

Tiffany is always a pleasure to work with. She knows my cost limits, and tries to stay within the range whenever possible. She is not high pressure, and explains things well. For price, I just listed " cost limits, and tries to stay within the range whenever possible. She is not high pressure, and explains things well. For price, I just listed "good" because we just started to deal on the new 2012 model, not any of the new 2011's. I am not good at thinking really fast, and before i knew it, I was dealing on a brand new 2012. I will need to remember this the next time, because i know that other cars must be available. I do like the car so far, however. The people at Ganley are very nice and helpful. I always get good service there, and I like the Honda warranty. I like the idea of leasing because there are usually no repairs that are out of pocket during the first 36000 miles. More

This is the third time I've obtained a new vehicle at Ganley Honda, and I have always been treated with respect. Women can sometimes be talked down to at car dealerships, but that has never been the case Ganley Honda, and I have always been treated with respect. Women can sometimes be talked down to at car dealerships, but that has never been the case at Ganley. I have always been treated fairly and have gotten the best deal I could hope for. My cars have always been ready when I came to pick them up, and the sales staff has done a great job explaining features. More

I feel somewhat uneasy dealing with this dealership, but wanted the vehicle any way. I don't think i'm treated as well as i am at Jack Matia Honda, plus Matia will give you a loaner car if needed and Ganley wanted the vehicle any way. I don't think i'm treated as well as i am at Jack Matia Honda, plus Matia will give you a loaner car if needed and Ganley don't. Also because i live in Lorain county it is easier to have my vehicles seviced at Matia Honda. More

Friendly employees, washed car. John is very nice. I believe the problem is fixed. Haven't driven since. Much better service than the last time i came out to get my license plates installed. Service pe believe the problem is fixed. Haven't driven since. Much better service than the last time i came out to get my license plates installed. Service people took me to cashier and everyone I dealt with was very outgoing. More

Everyone was very helpful. I was approached right away when I walked in and the whole process was very efficient. I will definitely recommend this dealership to friends and family. I feel like I can cal when I walked in and the whole process was very efficient. I will definitely recommend this dealership to friends and family. I feel like I can call Martina at any time that I have a question. She took the time to answer all questions I had on my new car. More

I AM NOT SURE I KNOW WHO MIKE SHEPPARD IS BUT I BOUGHT THE CRV NOT MY HUSBAND. YOU SENT HIM ONE OF THESE QUESTIONNAIRES TODAY BECAUSE HE PURCHASED A 2009 ACCORD ON SATURDAY BUT YOU ALSO SENT THE ONE CONCE THE CRV NOT MY HUSBAND. YOU SENT HIM ONE OF THESE QUESTIONNAIRES TODAY BECAUSE HE PURCHASED A 2009 ACCORD ON SATURDAY BUT YOU ALSO SENT THE ONE CONCERNING THE CRV TO ROBERT. NO BIG DEAL--JUST NOT ACCURATE. JAMES NGUYEN WAS GREAT. WE BOTH ENJOYED WORKING WITH HIM LAST FRIDAY, SATURDAY, AND SUNDAY. YOU CAN BE VERY PROUD OF SUCH A FINE, DEDICATED EMPLOYEE. BARB COCHRANE More

I recently purchased a 2008 Odyssey. It was never cleaned internally. Just a quick wipe down. I returned twice, once for foglights and then for remote start installation. I asked both times for a cleaned internally. Just a quick wipe down. I returned twice, once for foglights and then for remote start installation. I asked both times for a good cleaning and was told it would be cleaned. It was never done. Disappointed that nobody took responsibilty to clean interior. More

Joe Reinart started our appointment well prepared and organized. He really listened to the needs of our growing family and helped us to make a decision we are completely satisfied with. He took his time organized. He really listened to the needs of our growing family and helped us to make a decision we are completely satisfied with. He took his time showing us all the features of the new Odyssey and was very knowledgeable and thorough. I would happily recommend him and your dealership and will definitely be back again. More