Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,939 reviews
I have leased several Honda Civics from Ganley Honda, but this was my first experience with Tiffany Kruzer. She was great! She was very quick and efficient in getting me a good lease price for my new 2010 this was my first experience with Tiffany Kruzer. She was great! She was very quick and efficient in getting me a good lease price for my new 2010 Honda, and in expediting the whole process. I've only had it a week and a half, but already she has followed up to see how I like the car. I definitely recommend Ganley Honda and will lease or buy my next car from Tiffany Kruzer. More
Every one I encountered treated me as if I was the only person-VIP- in the area, no matter the reason for my visit. This dealership is to be commented, on having such a high caliber of individuals under on person-VIP- in the area, no matter the reason for my visit. This dealership is to be commented, on having such a high caliber of individuals under one roof. I have recommended this dealership to every one I met, who is looking for a car, or needs service on their Honda's ( including paint repair). More
Bought 2 Odysseys and I received wonderful service and a great price. With 3 kids it isn't easy for me to get to the dealership. They helped me over the phone and when I did come to the dealership they were great price. With 3 kids it isn't easy for me to get to the dealership. They helped me over the phone and when I did come to the dealership they were very friendly and helpful. Tiffany Kruzer is a wonderful salesperson - the best! I would recommend Ganley Honda to everyone. I love my van and will continue buying Hondas especially from Ganely Honda! More
I have purchased Hondas or Toyotas exclusively. Tiffany Kruzer provided a completely professional, honest, friendly experience from beginning to end. It was the first time I didn't have to listen to time w Kruzer provided a completely professional, honest, friendly experience from beginning to end. It was the first time I didn't have to listen to time worn sales pitches or feeling I was in a mental chess match over pricing. Tiffany was straightforward and actually did a great job of not overselling what I didn't really want or need. As I customer, I felt very confident in the sale and delivery of the vehicle. She communicates quickly via email or phone and never left me waiting for a response to a question. The Ganley crew on the floor were friendly and the subsequent financing process was easy,quick and honest. I would highly recommend Ganley Honda and saleperson, Tiffany Kruzer, for anyone considering a Honda purchase. More
I purchased a pre-owned 2007 Ford Escape from Tiffany Kruzer. Due to a car accident I was in need of a vehicle immediately and she was able to come through and get me into a great vehicle within 24 hours Kruzer. Due to a car accident I was in need of a vehicle immediately and she was able to come through and get me into a great vehicle within 24 hours. I will gladly recommend Tiffany to family members and family friends as she did a great job and I was completely comfortable with the entire experience. More
I love Honda cars. I think they are the greatest cars on the market. They ride great and they are dependable. Ganley Honda has treated me great and Tiffany has always been there for me. Also the deals are s the market. They ride great and they are dependable. Ganley Honda has treated me great and Tiffany has always been there for me. Also the deals are so great. I live on the east side,but it is worth driving to the west side for the deals. More
We got exactly the vehicle we were looking for at a great price. We only bought used because it the CRV had very low milage and the price was great. Can't wait until we can see Tiffany again to buy another price. We only bought used because it the CRV had very low milage and the price was great. Can't wait until we can see Tiffany again to buy another Honda. Look for us to rate Tiffany, Ganley and the entire staff as excellent again in September 2011!! More
My old car decided to finally die on me a little less than a year ago and Tiffany said that I should check out where she works. So, I went there and she told me about the cars and I test drove a couple d than a year ago and Tiffany said that I should check out where she works. So, I went there and she told me about the cars and I test drove a couple different ones but my favorite one was the civic and she said she can get me a deal of I buy one right off the lot. So, a few days later after looking at a couple more places I went back and bought my car. More
The business development guy gave me some "numbers" over the phone. When I went in and started working through the deal I came to find the numbers over the phone were, well, less than 100%. The guy on the p the phone. When I went in and started working through the deal I came to find the numbers over the phone were, well, less than 100%. The guy on the phone wasn't even a sales guy. His job was just to get people in the door. Once I walked in no one really greeted me. I had meander around for 5 minutes looking for the guy I spoke with. I was handed off to a sales guy and had to go through the whole conversation all over again - HUGE time waster. Then (get this), the sales guy wanted to call my bank to get my financial numbers before he was willing to give me an offer. I told him to give me the offer, then I'd share my numbers. Turns out - after all that - they gave me an insulting trade-in value even after I told them what I expected. So - I called another dealer from Ganley's showroom, and got a $1500 higher trade in value over the phone. As far as I'm concerned Ganley uses old sales techniques, trys to prey on ignorant shoppers, and isn't really interested in establishing real relationships. More
My wife and I had a woderful experience buying our 2010 CR-V EX-L! Our salesman Tim N. couldn't have been any nicer! Between him and Mike (finance) and the GM (I think his name was Ron), we felt like famil CR-V EX-L! Our salesman Tim N. couldn't have been any nicer! Between him and Mike (finance) and the GM (I think his name was Ron), we felt like family! We got a fair price on our trade and a Great Price on our CR-V! We've al ready received Two phone calls and Two emails making sure that everything is fine and is there anything else they can do! Now that's what I'm talking about,"Service after the Sale"! And we just bought it October 10th! Plus we were even introduced to the Service manager! Everyone at Ganley Honda's Doing it Right! Thanks for being our dealership! Russ & Kim More