Ken Ganley Honda North Olmstead

Everyone was very helpful. I was approached right away when I walked in and the whole process was very efficient. I will definitely recommend this dealership to friends and family. I feel like I can cal when I walked in and the whole process was very efficient. I will definitely recommend this dealership to friends and family. I feel like I can call Martina at any time that I have a question. She took the time to answer all questions I had on my new car. More

I AM NOT SURE I KNOW WHO MIKE SHEPPARD IS BUT I BOUGHT THE CRV NOT MY HUSBAND. YOU SENT HIM ONE OF THESE QUESTIONNAIRES TODAY BECAUSE HE PURCHASED A 2009 ACCORD ON SATURDAY BUT YOU ALSO SENT THE ONE CONCE THE CRV NOT MY HUSBAND. YOU SENT HIM ONE OF THESE QUESTIONNAIRES TODAY BECAUSE HE PURCHASED A 2009 ACCORD ON SATURDAY BUT YOU ALSO SENT THE ONE CONCERNING THE CRV TO ROBERT. NO BIG DEAL--JUST NOT ACCURATE. JAMES NGUYEN WAS GREAT. WE BOTH ENJOYED WORKING WITH HIM LAST FRIDAY, SATURDAY, AND SUNDAY. YOU CAN BE VERY PROUD OF SUCH A FINE, DEDICATED EMPLOYEE. BARB COCHRANE More

I recently purchased a 2008 Odyssey. It was never cleaned internally. Just a quick wipe down. I returned twice, once for foglights and then for remote start installation. I asked both times for a cleaned internally. Just a quick wipe down. I returned twice, once for foglights and then for remote start installation. I asked both times for a good cleaning and was told it would be cleaned. It was never done. Disappointed that nobody took responsibilty to clean interior. More

Joe Reinart started our appointment well prepared and organized. He really listened to the needs of our growing family and helped us to make a decision we are completely satisfied with. He took his time organized. He really listened to the needs of our growing family and helped us to make a decision we are completely satisfied with. He took his time showing us all the features of the new Odyssey and was very knowledgeable and thorough. I would happily recommend him and your dealership and will definitely be back again. More

I was looking for a new Honda, but was not certain if I would leave with one that same day. Jim was very patient and helpful and did a wonderful job of helping me to obtain a new Insight that day in a ver would leave with one that same day. Jim was very patient and helpful and did a wonderful job of helping me to obtain a new Insight that day in a very short time. I wasn't certain on the colors available, but am now quite pleased with my choice. More

From the moment I walked into the show room, to when I drove off the lot, I never felt pressured. The entire experience was pleasant, the salesman was knowledgable and incredibly helpful. I told him what drove off the lot, I never felt pressured. The entire experience was pleasant, the salesman was knowledgable and incredibly helpful. I told him what I was looking for, what I was working with and he was able to put a deal together that worked for me. In the end, it was just over three hours at the dealership and I had a brand new car. Wasn't expecting the experience to be that easy or enjoyable. I would recommend Ganley Honda to anyone looking for a new car. More

Have had major frustration dealing with both sales department and service department. Mistakes sometimes happen, but with this dealership I did not get the impression that my happiness meant anything department and service department. Mistakes sometimes happen, but with this dealership I did not get the impression that my happiness meant anything to them. I would not recommend this place to anyone. It's a shame really. I love my new car, just have to go elsewhere for service. More

You shouldn't have to have your car in for service after owning it for just TWO DAYS- Outrageous! The back hatch wouldn't open and I was told "Oh, we can fix that", like it was no big deal. The attitude o owning it for just TWO DAYS- Outrageous! The back hatch wouldn't open and I was told "Oh, we can fix that", like it was no big deal. The attitude of the empolyees were that they couldn't care less. I will never buy another car from Ganley. More

I was pleased with the sales person and everyone that I I was pleased with the sales person and everyone that I came in contact with. While waiting other personel asked if I was beeing waited on I was pleased with the sales person and everyone that I came in contact with. While waiting other personel asked if I was beeing waited on. Not usually the case when you go into other establishments. The only disapointment was I paid for a cleanup on the inside of the vehicle and it was not up to snuff after I got it home and started looking it over real good. I purchased a used vehicle and got a good price so I paid for the interior to be cleaned. Other than that everything seems OK. Rich More

My wife and I had a great experience dealing with Tiffany Kruzer our sales rep at Ganley Honda. Tiffany and the Ganley team went over and above to make our new car experience enjoyable. I recommend this deal Kruzer our sales rep at Ganley Honda. Tiffany and the Ganley team went over and above to make our new car experience enjoyable. I recommend this dealership, and highly recommend Tiffany Kruzer. More