Ken Ganley Honda North Olmstead

Wendy in the service dept. knows me when I come in. I always receive prompt attention which I did this time. The oil change & tire rotation took less time than quoted which is always nice. I appreciate always receive prompt attention which I did this time. The oil change & tire rotation took less time than quoted which is always nice. I appreciate the personal service I always get at Ganley. More

We had a price given to us online before we came in and came in to test drive. We only had to get a price for our trade in. They made it easy. came in to test drive. We only had to get a price for our trade in. They made it easy. More

I was not satisfied because I live an hour and a half away so I called to make sure the vehicle I saw online was still available and I was told yes, I even included a stock number. When I arrived, it was away so I called to make sure the vehicle I saw online was still available and I was told yes, I even included a stock number. When I arrived, it was not the car I requested. It was close however. I had a trade in that was worth $4,000 more than I was offered as a trade in according to my research and the Toyota dealership offered me that amount although they did not have the vehicle I wanted. So now my loan is in negative equity because the salesman said they would give me more when I expressed my concern but that was false. The vehicle I purchased now does not start easily and the back tires are worn. I should have paid more attention. Then I tried to contact a sales manager but my messages have not been returned and that was 3 days ago. Will not recommend. More

First, the add in the paper was accurate. My husband and I will bring in the advertisement that caught our interest just to be sure the facts remain the same. Our salesperson was professional, friendly and I will bring in the advertisement that caught our interest just to be sure the facts remain the same. Our salesperson was professional, friendly and wise about stepping away and giving us the opportunity to make decisions. Also, a big help was showing us what we wanted to see and not wasting our time in any way. This is our 6th Honda. More

Everyone at Ganley was very helpful. They were willing to work with me on every aspect of the sale, so that all the details were to my satisfaction. I never felt pressured and was always treated with res to work with me on every aspect of the sale, so that all the details were to my satisfaction. I never felt pressured and was always treated with respect and courtesy. I was able to get the vehicle that I wanted at an even better interest rate than I was originally promised! I will definitely recommend this dealership to everyone I know! More

I appreciated having much documentation about the car in hand even though I already had some of the same information from my own research. It confirmed that my vehicle search was being handled with integri hand even though I already had some of the same information from my own research. It confirmed that my vehicle search was being handled with integrity. John Weber was organized, fair and friendly in all of my dealings with him. I am likely to contact him first the next time that I am looking for a vehicle. More

Tiffany is always a pleasure to work with. She knows my cost limits, and tries to stay within the range whenever possible. She is not high pressure, and explains things well. For price, I just listed " cost limits, and tries to stay within the range whenever possible. She is not high pressure, and explains things well. For price, I just listed "good" because we just started to deal on the new 2012 model, not any of the new 2011's. I am not good at thinking really fast, and before i knew it, I was dealing on a brand new 2012. I will need to remember this the next time, because i know that other cars must be available. I do like the car so far, however. The people at Ganley are very nice and helpful. I always get good service there, and I like the Honda warranty. I like the idea of leasing because there are usually no repairs that are out of pocket during the first 36000 miles. More

This is the third time I've obtained a new vehicle at Ganley Honda, and I have always been treated with respect. Women can sometimes be talked down to at car dealerships, but that has never been the case Ganley Honda, and I have always been treated with respect. Women can sometimes be talked down to at car dealerships, but that has never been the case at Ganley. I have always been treated fairly and have gotten the best deal I could hope for. My cars have always been ready when I came to pick them up, and the sales staff has done a great job explaining features. More

I feel somewhat uneasy dealing with this dealership, but wanted the vehicle any way. I don't think i'm treated as well as i am at Jack Matia Honda, plus Matia will give you a loaner car if needed and Ganley wanted the vehicle any way. I don't think i'm treated as well as i am at Jack Matia Honda, plus Matia will give you a loaner car if needed and Ganley don't. Also because i live in Lorain county it is easier to have my vehicles seviced at Matia Honda. More

Friendly employees, washed car. John is very nice. I believe the problem is fixed. Haven't driven since. Much better service than the last time i came out to get my license plates installed. Service pe believe the problem is fixed. Haven't driven since. Much better service than the last time i came out to get my license plates installed. Service people took me to cashier and everyone I dealt with was very outgoing. More