Ken Ganley Honda North Olmstead
North Olmsted, OH
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Buying my first car was a great experience. Justin was really helpful and friendly. He explained everything and answered all my questions. He made sure I understood what I was buying. I am really confid really helpful and friendly. He explained everything and answered all my questions. He made sure I understood what I was buying. I am really confident I bought a great car. Thanks Justin and thanks Ganley Honda! More
No nonsense negotiation on my 2012 lease and this is what I liked! The finance department was very helpful and accomodating as well. The car was cleaned and ready to go very quickly. I liked! The finance department was very helpful and accomodating as well. The car was cleaned and ready to go very quickly. More
Exhausted after weeks of shopping for an SUV and tired of salesman trying to sell me something I didn't want or ask for, I finally found Ganley Honda. I can't say enough about the friendly, no pressure atmo salesman trying to sell me something I didn't want or ask for, I finally found Ganley Honda. I can't say enough about the friendly, no pressure atmosphere at Ganley. My saleswoman, Tiffany Kruzer demonstrated exceptional professionalism by listened intently on what I wanted and the price I was looking for. Not only did she follow through with the price agreed upon, but she honestly made me feel like the only customer in the store. Tiffany Kruzer and the finance staff at Ganley made my car buying experience a relaxing and comforting sale. I just want to thank the staff and management again for running a professional and customer based dealership. You truly are the example for all other dealerships to follow. We love our new Honda Pilot EX-L and look forward to doing business with you in the future, thanks again! More
Tiffany Kruzer was a pleaseure to deal with when purchasing my new 2011 Pilot. I hope the service department is as easy to work with when I need them! purchasing my new 2011 Pilot. I hope the service department is as easy to work with when I need them! More
We had been told by Sunnyside that they were out of Odysseys. They could search but wouldn't deal if they found one. I contacted Ganley online and got immediate attention. They indicated that they had Odysseys. They could search but wouldn't deal if they found one. I contacted Ganley online and got immediate attention. They indicated that they had several on the lot and they'd work with us on price. James Petitt was great to deal with and really worked on our behalf. It's stressful making a buying decision but, overall, Ganley came through and we left very satisfied that we made a reasonable deal with the right dealership. More
Dave greeted us at the door and I told him what I wanted in complete detail, he checked inventory found exactly what I wanted and was wonderful to work with throughout the process. There were no games play in complete detail, he checked inventory found exactly what I wanted and was wonderful to work with throughout the process. There were no games played, just straight talk to get me in the car that I wanted. When picking up car he won't over, in great detail, everything I would need to know about the Pilot Touring SUV. More
Dave greeted me almost immediately upon my arrival at the dealership. He was very professional in showing off the CRV against it's competitors and through out the entire sales process. dealership. He was very professional in showing off the CRV against it's competitors and through out the entire sales process. More
We just bought our 3rd Honda from Tiffany Kruzer. We have been very pleased with the level of customer service she has provided us over the years. I would recommend her to anyone looking for a Honda or have been very pleased with the level of customer service she has provided us over the years. I would recommend her to anyone looking for a Honda or a used car. She is very thorough and will help you find exactly what you are looking for. She is a proactive sales person who always thinks of her customers needs when they are buying or leasing a car. More
I had a problem with my leased vehicle. The service director, Gary Dalton, was very kind, knowledgeable and helpful and made addressing my issue with my leased vehicle less stressful. Tiffany Kruzer w director, Gary Dalton, was very kind, knowledgeable and helpful and made addressing my issue with my leased vehicle less stressful. Tiffany Kruzer was wonderful to work with in buying a used vehicle to replace my leased vehicle. She was very attentive to what I wanted and did her best to accommodate me without trying to talk me into other vehicles. She is also very experienced and is able to work out the details of a sale quickly and accurately. The sales manager who approved my sale was also very helpful and kind, I am sorry I do not have his name at this time. Tim N who helped with financing was also fast, knowledgeable and helpful. This is the second time I have worked with this dealer, and they seem to have integrity and truly want to give the customer quality service. I would like to think that Honda corporation will be as helpful in assisting in my remaining concerns regarding the vehicle I had leased. More
Have always wanted a Honda Pilot. Responded to an ad in the newspaper about a leasing a Pilot, called Tiffany (we bought an Element from her before); we came in, she honored the ad price and conditions. M the newspaper about a leasing a Pilot, called Tiffany (we bought an Element from her before); we came in, she honored the ad price and conditions. MADE EVERYTHING QUICK & Easy. We were in and out with a beautiful Honda Pilot within an hour and 1/2. We Love Tiffany and LOVE our 2011 Pilot!! More