Ken Ganley Honda North Olmstead

Dave Runser, He did not pressure us, he knew that if Dave Runser, He did not pressure us, he knew that if he did we would leave. He gave us all of the information we needed to make an educated decisio Dave Runser, He did not pressure us, he knew that if he did we would leave. He gave us all of the information we needed to make an educated decision. We had shopped around and Dave made the experience pleasurable. He also went beyond the call of duty and secured a second set of keys for us. We didn't feel like we were being sold, he was working with us. Thanks Dave. More

I was very happy over all with my sales person Tiffany and how she worked to get me into my accord . the dealership also. thank you..Deanna Dotson and how she worked to get me into my accord . the dealership also. thank you..Deanna Dotson More

Hands down the best overall experience that I have had buying a new car. Tiffany is the best sales person I have ever dealt with. She is kind and really understood what I was looking for. She handled t buying a new car. Tiffany is the best sales person I have ever dealt with. She is kind and really understood what I was looking for. She handled the sale with the utmost professionalism. Keep up the great work. I will refer anyone looking for a new car to Tiffany and the rest of the staff an Ganley Honda. Thank you for such a great experience. Steve Lufkin More

Had an awesome experience experience. Tiffany is the best. Got a 2004 CRV in immaculate condition and put it to the test right away by towing a trailer across the country and it did great. Staff is fr best. Got a 2004 CRV in immaculate condition and put it to the test right away by towing a trailer across the country and it did great. Staff is friendly and knowledgeable, but more importantly they are honest and direct. The sales process was quick and Tiffany went out of her way to accommodate our needs. More

This is the third Honda Accord I've leased from Ganley--the second from Tiffany. She knows her products, found me the care I really wanted, and was willing and able to work with me on getting my pa Ganley--the second from Tiffany. She knows her products, found me the care I really wanted, and was willing and able to work with me on getting my payment where I needed it to be. I've also had all 3 of my Hondas serviced at Ganley and their service staff is awesome, particularly Wendy is always friendly and accommodating when I come in for service. More

Our experience with TIFFANY KRUZER of Ganley Honda was superb. Her professionalism, friendliness and overall knowledge of the dealership was outstanding. She is devoted to her clients and does not miss superb. Her professionalism, friendliness and overall knowledge of the dealership was outstanding. She is devoted to her clients and does not miss a beat. We have bought many new vehicles from Ganley Inc. and other companies over the years and this was the BEST experience ever. This is our first Honda product. There is an old saying:"a place is only as good as the people who work there". I believe that saying fits the bill spot on. More

They made sure that that we did not leave without the car we wanted. It was not high pressure. It was how can we work this out. we wanted. It was not high pressure. It was how can we work this out. More

For the most part, the experience was good. Contact by phone was prompt and informative. Dealer was not pushy. I was greeted promptly on my arrival and the vehicle I was interested in was ready for me to phone was prompt and informative. Dealer was not pushy. I was greeted promptly on my arrival and the vehicle I was interested in was ready for me to look at. Questions were answered quickly. The sales process was rather slow. I had been upfront on the first phone call with what I was willing/able to pay and I was assured this would not be a problem. Initial numbers were 1.5x what I had said I was willing to pay. When asked what it would take to make the deal, I replied with the exact same numbers I had quoted on the phone. Miraculously, they were able to then meet that requirement. This process took entirely too long. The detailing on the vehicle was not stellar. As it was a used car, I wasn't expecting it to be perfect, but the odor was unpleasant, I found items in a storage bin, and the glove box light was not operational. Follow-up email contact with the dealer was slightly curt and dismissive. More

Tiffany was great to work with and so was Tim. It was stress free and very easy to deal in this environment, was not the typical auto sale. stress free and very easy to deal in this environment, was not the typical auto sale. More

I leased a new 2012 Honda Civic on Monday and I absolutely LOVE it! My sales representative, Syd Scott, was very helpful and made the experience fast and enjoyable. Highly recommend! absolutely LOVE it! My sales representative, Syd Scott, was very helpful and made the experience fast and enjoyable. Highly recommend! More