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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,007 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,007 reviews

August 23, 2021

They did a great job with my car. They made recommendations, but didn't push them down my throat. They provided friendly service with a smile! More

by memar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 21, 2021

Very friendly employees- shows that they care. Fast customer service, answers all questions promptly, great location, service done proficiently, trust placed in this dealership where vehicle was bought More

by AEXERGIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 21, 2021

Jacob was great! My sun loves his his new car! More

by Jason.jeske02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Witkiewicz
August 21, 2021

Brought my HRV in for Recall service; the letter from Honda indicated that the service should take 3 hours or more, but Ganley Honda had me out the door in lrss than 2 hours, and that included oil change More

by ED.ZEHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what a pleasant and fast experience you had in the service department working with James and we look forward to your next visit to the dealership!

Aug 28, 2021 -

ED.ZEHEL responded

Keep doing what you do!

August 20, 2021

Great experience for my Honda CRV second service... everything was smooth, on time and convenient. James was outstanding. Customer lounge is very good and has reliable internet connection. I worked wh More

by GAURAV.ABAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 20, 2021

Wendy is always awesome! The process was very stress free. The quality of service is always good. Thank you for such great service every time. More

by lois-roberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
August 20, 2021

Very pleased with Ganley. Always treated very well. Sales, service awesome. Thank you especially Tiffany,Spencer, Wendy and finance staff. Managers excellent. Will be back More

by C.Bevan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Kelly Kidd, Spencer Jones
August 17, 2021

Everyone was super polite and my car got done nice and quick. Love the overnight drop off option. Everytime i’ve taken my car here it’s been wonderful. More

by ABIGAILNUTTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
August 16, 2021

It was very enjoyable from the time I arrived to the time I left with my car I'm going to tell all my friends and family to get a car there More

by BBAM0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maldonado
August 16, 2021

Mike, in service, is the best. Knows me and my car - very communicative! Explains the work completed clearly. I feel I can really trust him to tell me the truth about the "state" of my car. More

by PEG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Walls, Wendy Fees, James Zappitelli, Jeff Smith, Michael Landino
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