Ken Ganley Honda North Olmstead

This is the third time I've obtained a new vehicle at Ganley Honda, and I have always been treated with respect. Women can sometimes be talked down to at car dealerships, but that has never been the case Ganley Honda, and I have always been treated with respect. Women can sometimes be talked down to at car dealerships, but that has never been the case at Ganley. I have always been treated fairly and have gotten the best deal I could hope for. My cars have always been ready when I came to pick them up, and the sales staff has done a great job explaining features. More

I feel somewhat uneasy dealing with this dealership, but wanted the vehicle any way. I don't think i'm treated as well as i am at Jack Matia Honda, plus Matia will give you a loaner car if needed and Ganley wanted the vehicle any way. I don't think i'm treated as well as i am at Jack Matia Honda, plus Matia will give you a loaner car if needed and Ganley don't. Also because i live in Lorain county it is easier to have my vehicles seviced at Matia Honda. More

Friendly employees, washed car. John is very nice. I believe the problem is fixed. Haven't driven since. Much better service than the last time i came out to get my license plates installed. Service pe believe the problem is fixed. Haven't driven since. Much better service than the last time i came out to get my license plates installed. Service people took me to cashier and everyone I dealt with was very outgoing. More

Everyone was very helpful. I was approached right away when I walked in and the whole process was very efficient. I will definitely recommend this dealership to friends and family. I feel like I can cal when I walked in and the whole process was very efficient. I will definitely recommend this dealership to friends and family. I feel like I can call Martina at any time that I have a question. She took the time to answer all questions I had on my new car. More

I AM NOT SURE I KNOW WHO MIKE SHEPPARD IS BUT I BOUGHT THE CRV NOT MY HUSBAND. YOU SENT HIM ONE OF THESE QUESTIONNAIRES TODAY BECAUSE HE PURCHASED A 2009 ACCORD ON SATURDAY BUT YOU ALSO SENT THE ONE CONCE THE CRV NOT MY HUSBAND. YOU SENT HIM ONE OF THESE QUESTIONNAIRES TODAY BECAUSE HE PURCHASED A 2009 ACCORD ON SATURDAY BUT YOU ALSO SENT THE ONE CONCERNING THE CRV TO ROBERT. NO BIG DEAL--JUST NOT ACCURATE. JAMES NGUYEN WAS GREAT. WE BOTH ENJOYED WORKING WITH HIM LAST FRIDAY, SATURDAY, AND SUNDAY. YOU CAN BE VERY PROUD OF SUCH A FINE, DEDICATED EMPLOYEE. BARB COCHRANE More

I recently purchased a 2008 Odyssey. It was never cleaned internally. Just a quick wipe down. I returned twice, once for foglights and then for remote start installation. I asked both times for a cleaned internally. Just a quick wipe down. I returned twice, once for foglights and then for remote start installation. I asked both times for a good cleaning and was told it would be cleaned. It was never done. Disappointed that nobody took responsibilty to clean interior. More

Joe Reinart started our appointment well prepared and organized. He really listened to the needs of our growing family and helped us to make a decision we are completely satisfied with. He took his time organized. He really listened to the needs of our growing family and helped us to make a decision we are completely satisfied with. He took his time showing us all the features of the new Odyssey and was very knowledgeable and thorough. I would happily recommend him and your dealership and will definitely be back again. More

I was looking for a new Honda, but was not certain if I would leave with one that same day. Jim was very patient and helpful and did a wonderful job of helping me to obtain a new Insight that day in a ver would leave with one that same day. Jim was very patient and helpful and did a wonderful job of helping me to obtain a new Insight that day in a very short time. I wasn't certain on the colors available, but am now quite pleased with my choice. More

From the moment I walked into the show room, to when I drove off the lot, I never felt pressured. The entire experience was pleasant, the salesman was knowledgable and incredibly helpful. I told him what drove off the lot, I never felt pressured. The entire experience was pleasant, the salesman was knowledgable and incredibly helpful. I told him what I was looking for, what I was working with and he was able to put a deal together that worked for me. In the end, it was just over three hours at the dealership and I had a brand new car. Wasn't expecting the experience to be that easy or enjoyable. I would recommend Ganley Honda to anyone looking for a new car. More

Have had major frustration dealing with both sales department and service department. Mistakes sometimes happen, but with this dealership I did not get the impression that my happiness meant anything department and service department. Mistakes sometimes happen, but with this dealership I did not get the impression that my happiness meant anything to them. I would not recommend this place to anyone. It's a shame really. I love my new car, just have to go elsewhere for service. More