Ken Ganley Honda North Olmstead

For the most part, the experience was good. Contact by phone was prompt and informative. Dealer was not pushy. I was greeted promptly on my arrival and the vehicle I was interested in was ready for me to phone was prompt and informative. Dealer was not pushy. I was greeted promptly on my arrival and the vehicle I was interested in was ready for me to look at. Questions were answered quickly. The sales process was rather slow. I had been upfront on the first phone call with what I was willing/able to pay and I was assured this would not be a problem. Initial numbers were 1.5x what I had said I was willing to pay. When asked what it would take to make the deal, I replied with the exact same numbers I had quoted on the phone. Miraculously, they were able to then meet that requirement. This process took entirely too long. The detailing on the vehicle was not stellar. As it was a used car, I wasn't expecting it to be perfect, but the odor was unpleasant, I found items in a storage bin, and the glove box light was not operational. Follow-up email contact with the dealer was slightly curt and dismissive. More

I leased a new 2012 Honda Civic on Monday and I absolutely LOVE it! My sales representative, Syd Scott, was very helpful and made the experience fast and enjoyable. Highly recommend! absolutely LOVE it! My sales representative, Syd Scott, was very helpful and made the experience fast and enjoyable. Highly recommend! More

Tiffany was great to work with and so was Tim. It was stress free and very easy to deal in this environment, was not the typical auto sale. stress free and very easy to deal in this environment, was not the typical auto sale. More

Tiffany was by far the best salesperson I have ever worked with! This was the 7th dealership I went to and the other ones caused me more stress than it was worth it. When I came to Tiffany at Ganley worked with! This was the 7th dealership I went to and the other ones caused me more stress than it was worth it. When I came to Tiffany at Ganley Honda she was extremely polite, and helped me pick out which car would be best for me. I am extremely pleased with not only the car she helped me find, but she knew everything about the car and helped me with special features in it. Definitely would recommend her to anyone buying a new car or used car. More

Dave Runser was very quick and efficient, he knew what he was doing. There was no haggling over numbers they had it right the first time. Joe Reinhart was also amazeing! I went to purchase a car with out any was doing. There was no haggling over numbers they had it right the first time. Joe Reinhart was also amazeing! I went to purchase a car with out any xx and it was the easiest I've ever done. More

Dave Runser was exceptional as a saleman during my first car leasing experience. He had an intimate knowledge of the cars in which I was looking at purchasing. Dave was able to suscintly describe the adva car leasing experience. He had an intimate knowledge of the cars in which I was looking at purchasing. Dave was able to suscintly describe the advantages and disadvantages of each model and eventually convinced me to purchase a higher model than I initially anticipated. Even though I ended buyer a higher-end model, at no point did I ever feel Dave was intentionally upselling me. We met with Dave over a three day period and I believe his professionalism was readily apparant each time. I would and have recommended to my friends that they not only look at Ganley Honda, but also contact Dave Runser specifically. More

Tiffany sold us a car two years ago and it was such an easy and stress-free sale. She did the same thing this time, when we wanted to lease a car for our daughter. She worked with us and got us the price easy and stress-free sale. She did the same thing this time, when we wanted to lease a car for our daughter. She worked with us and got us the price we wanted. She is very knowledgable and friendly. More

I leased a new Honda Accord last week from Ganley Honda. Tiffany made the the experience very tolerable. She always had time to talk to my husband and I (even when we came in near close) as we were there s Tiffany made the the experience very tolerable. She always had time to talk to my husband and I (even when we came in near close) as we were there several times before we finalized the deal. More

Both Tiffany Kruzer and Dave Runser were great to work with. They were friendly, professional, and their follow up was excellent. When they said they would do something, they did what they said when they with. They were friendly, professional, and their follow up was excellent. When they said they would do something, they did what they said when they said it would be done. More

Dave was a great salesman and took the time to make sure I was satisfied with the new car I purchased. There was no hard sell or pressure, I would recommend him to anyone interested in a Honda. I was satisfied with the new car I purchased. There was no hard sell or pressure, I would recommend him to anyone interested in a Honda. More