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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,007 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,007 reviews

September 01, 2021

Regular service appointment. Happy with service. That is all I have to say don't force me or I won't bother to fill this out next time! It is obnoxious to force me to fill this out! More

by SHPOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
August 30, 2021

Staff is friendly and efficient, waiting area is comfortable, and our vehicle was in a timely manner. I'm not a mechanic so I cannot check on whether the work done was good or not! More

by oneilld1914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary in service
Aug 31, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so pleased that you had such a positive experience in the service department and are pleased with the work done on your vehicle. We look forward to having you back in the dealership again!

August 30, 2021

Andrew was extremely helpful and pleasant to have as a salesman. He compared deals to competing dealerships to show why his prices were so much better. He truly made the experience of buying a car honest More

by SCHAAGENSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Bobby Ross, Andrew Wenner
Aug 31, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what a positive car buying experience you had with Andrew and everyone else in the dealership. Congratulations on the new car and we look forward to your next visit to the dealership!

August 26, 2021

Timely scheduling, accurate diagnosis, thorough service, fair pricing. Excellent! Highly recommend!! I always use Ganley for my routine Honda services. Their service team provides excellent consultation More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Michael Landino, Hadyn Fagerhaug
August 26, 2021

Excellent customer service as always. Car was in and out for an oil change, tire rotation, and general checkup in less than 1 hour. Thanks! More

by RUSSELL.JONATHAN.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
August 26, 2021

The best ever and always. James Z. The best advisor. Coffee is great. Service dept great all the time. Always a pleasure to get my car serviced there. The work was done accurately and always complete More

by DUKEY367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 26, 2021

Service after sales was delivered on time and quite satisfactorily & very much appreciated. However . . . mask info posted on exterior doors is not heeded by unvaccinated (self identified) sales staff More

by HIKERBOB52
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Zak Swartz
August 25, 2021

Micheal couldn't have been more helpful, he was able to get me in quickly and the team fixed both my family cars and made them safe again. More

by SILLYJILLY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
August 24, 2021

Very courteous service, as usual, from James at the customer service desk. The work was done quickly and I am confident in the quality of the work. More

by 2016 Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 23, 2021

My car had twice just stopped working and when I called the dealership service center, I was told to bring the car the next day but no guarantee when it would be serviced since their schedule was full. Th More

by DJDOANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
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