Ken Ganley Honda North Olmstead

Dealership was easy to find and had a comfortable setting. The staff were friendly, but we were hoping to not get a big run around with our trade and price of the vehicle we were trading for, but th setting. The staff were friendly, but we were hoping to not get a big run around with our trade and price of the vehicle we were trading for, but that was not the case. In the end it worked out to where we were ok with trading, it just took a lot time and a lot of back and forth which could have been avoided by not low balling our trade-in value, screwing with numbers, and telling us that by some liability rule somewhere they were going to have to do $600 worth of work (by their service dept) on the car we were trading for, and that we were going to have to pay for it. This work (2 tires, alignment, rotors turned)just so happened to not be noticed until the morning that we told them we were coming in to look at it. More

I bought a CRV from Tiffany. She was very helpful and seemed to know just what I wanted. I had never bought a car by myself before and she made it easy. Tiffany went above and beyond even bringing the c seemed to know just what I wanted. I had never bought a car by myself before and she made it easy. Tiffany went above and beyond even bringing the car with me to my house so my husband could try it out. More

We've bought two cars from Tiffany within a year and a half and will continue to buy from her for as long as she is in the industry. My fiancé and I are in our early 30's and feel fortunate to have found half and will continue to buy from her for as long as she is in the industry. My fiancé and I are in our early 30's and feel fortunate to have found such a great person to work with! More

John asked me what I wanted in a car and he gave me exactly that! Used Civic/Accord, low mileage, not white or black color, 4-door, newer year, good price, trade-in. The experience of car-buying is exactly that! Used Civic/Accord, low mileage, not white or black color, 4-door, newer year, good price, trade-in. The experience of car-buying is usually very stressful for me and it was not with John. He explained everything along the process and was friendly, funny, and informative. I will recommend Ganley to others and will come back. Get it at Ganley! Jan Hayes referred me to John and she put me in good hands! More

Very Friendly people. Had the used car out front for us when we got there. Answered all of our questions and we bought the car. when we got there. Answered all of our questions and we bought the car. More

The salesperson was great the first time around, when we got our first CRV from Ganley Honda 2.5 yrs back, but since our car was totalled, I did go to him first because we were already customers of Ganley H got our first CRV from Ganley Honda 2.5 yrs back, but since our car was totalled, I did go to him first because we were already customers of Ganley Honda, and he was not the best. He did describe to us the details of leasing for more than 35 minutes at the beginning but later when we read more and had more questions about finances, he avoided us by saying that he did not have time or there would be issues with our finance. Later, on telling him that we got our car from a different dealer, in this case Honda Motorcars at Mayfield road, he was completely rude to us, telling us that he "wasted" time on us. I think after 2.5 years of being with Ganley Honda, I find the other dealer (motorcars) in Cleveland to be more professional, helpful and efficient than Ganley Honda. I would not recommend Ganley Honda anymore. More

This if my first experience dealing with Ganley Honda and leasing a Honda Civic. Tiffany was very professional and very knowledgeable. I was very satisfied with my overall experience at Ganley Honda. Quest leasing a Honda Civic. Tiffany was very professional and very knowledgeable. I was very satisfied with my overall experience at Ganley Honda. Questions answered and phone calls returned in a promptly manner. More

Tiffany is very professional, friendly and attentive to our needs. It is always a pleasure to work with Tiffany when my wife and I are interested in leasing or buying a new car. We have gone to Tiffany a our needs. It is always a pleasure to work with Tiffany when my wife and I are interested in leasing or buying a new car. We have gone to Tiffany at least four times to obtain our new Honda vehicles and we will likely go to her again in the future. More

Tiffany Kruzer has sold us our last 3 cars. She takes her job seriously and wants to get you to be a life long customer. She will not steer you wrong because she wants you to come back. We trust her an her job seriously and wants to get you to be a life long customer. She will not steer you wrong because she wants you to come back. We trust her and she has helped us find the perfect car for our son when he turned 16. We will be seeing her soon to get our next vehicle in June 2013. More

Great dealership. Dave Runser did everything to get the deal and job done right. My civic looks great and got exactly what I wanted. You won't be disappointed! deal and job done right. My civic looks great and got exactly what I wanted. You won't be disappointed! More