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Ken Ganley Honda North Olmstead
North Olmsted, OH
3,923 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 12, 2021
Michael from the service team was very helpful. He kept me up to date while I waited for my A/C to get fix. I didn't think the wait was very long all. The Ganley Honda team always makes my visits comfort me up to date while I waited for my A/C to get fix. I didn't think the wait was very long all. The Ganley Honda team always makes my visits comfortable. More
by KATSULLY84
Verified CustomerEmployees Worked With
Michael Landino
July 12, 2021
I came. They saw. They fixed.Honestly - it was that I came. They saw. They fixed. Honestly - it was that easy. Had a strange sound. They diagnosed it in 1 visit. Ordered the part and fixed in the 2nd v I came. They saw. They fixed. Honestly - it was that easy. Had a strange sound. They diagnosed it in 1 visit. Ordered the part and fixed in the 2nd visit. The car is now running smooth and happy! More
by sg
Employees Worked With
Wendy Fees
July 12, 2021
Wendy was really friendly and answered my questions to the best of their ability. They even gave me a coupon because *I* was courteous on the phone, which was really sweet. the best of their ability. They even gave me a coupon because *I* was courteous on the phone, which was really sweet. More
by ljchaikin
Employees Worked With
Wendy Fees
July 10, 2021
Service is typically fast here for an oil change and tire rotation. They found a nail in a tire and patched it for me. It’s also nice they offer a free car wash when you have service done. rotation. They found a nail in a tire and patched it for me. It’s also nice they offer a free car wash when you have service done. More
by JLTyner
Employees Worked With
Michael Landino
July 09, 2021
Fitted me in for oil change, tire rotation and Air filters changed even though I didn’t have it scheduled. I had been up over 24 hours and Michael accommodated me for these services. Greatly appreciat filters changed even though I didn’t have it scheduled. I had been up over 24 hours and Michael accommodated me for these services. Greatly appreciated! More
by Ray
Employees Worked With
Michael Landino
July 08, 2021
I feel we could’ve been given a better deal with our trade in. Also, some questions I had weren’t answered by the salesman due to lack of knowledge. trade in. Also, some questions I had weren’t answered by the salesman due to lack of knowledge. More
by TIKIROXY99
Employees Worked With
Mike, Kyle Dombrowski
July 07, 2021
I was very disappointed. I came in for an oil change and tire rotation. The dome light was left on and not by me, and my battery was somewhat drained. Although the service sheet said battery was good. I tire rotation. The dome light was left on and not by me, and my battery was somewhat drained. Although the service sheet said battery was good. I had do have my battery jumped twice. Then I had to put air in all four tires after the rotation. I was given a $20 discount but the inconvenience was very frustration. Mary Ann Carroll More
by BBM848
Employees Worked With
Wendy Fees, James Zappitelli
July 07, 2021
Very nice and friendly and very helpful.Helped me Very nice and friendly and very helpful. Helped me install my cell phone to the car. Went thru the phone process to make sure I knew how to use it Very nice and friendly and very helpful. Helped me install my cell phone to the car. Went thru the phone process to make sure I knew how to use it before I left the dealership. Took their time with me. They were very polite and very helpful with this. More
by CREIN
Employees Worked With
Michael Landino
July 07, 2021
Excellent all around service! Every time I come in for Excellent all around service! Every time I come in for service, I look forward to seeing James. He always makes sure that my car and I are well taken Excellent all around service! Every time I come in for service, I look forward to seeing James. He always makes sure that my car and I are well taken care of! Thanks James! More
by Jesmcka
Employees Worked With
James Zappitelli
