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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,007 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,007 reviews
September 07, 2021
Happy with the positive experience from start to finish. Spencer (salesperson) took the time to answer my questions regarding navigation and phone questions set-up that I had. Spencer (salesperson) took the time to answer my questions regarding navigation and phone questions set-up that I had. More
by KDSK1234
Verified CustomerEmployees Worked With
Spencer Jones
September 06, 2021
I made an appointment to have mud guards added to my new car. Everyone was very friendly and the mud guards were added in less than one hour. car. Everyone was very friendly and the mud guards were added in less than one hour. More
by carlady
Employees Worked With
I don't know the name of the person that waited on me.
September 05, 2021
Always get great service at this dealership. Michael and crew do a great job at making the whole process experience efficient and accommodating. Very customer focused. crew do a great job at making the whole process experience efficient and accommodating. Very customer focused. More
by KENROBINSON0
Employees Worked With
Michael Landino
September 04, 2021
James was very helpful and kept me informed throughout the process. I appreciate his ability to explain in detail the problem and how to fix it. I'd come back for future car work. the process. I appreciate his ability to explain in detail the problem and how to fix it. I'd come back for future car work. More
by PHANIE816
Employees Worked With
James Zappitelli
September 03, 2021
The oil change was quicker than I thought it'd be, by the time I made my way around the store I went shopping at I was receiving a text letting me know it was finished....very quick and efficient time I made my way around the store I went shopping at I was receiving a text letting me know it was finished....very quick and efficient More
by EC.CLEANING75
Employees Worked With
James Zappitelli
September 02, 2021
Down to business, they try to get you in and out fast, but doing so made everything feel rushed. My van wasn't ready when I picked it up and it was still dirty on the inside that the salesman took it down but doing so made everything feel rushed. My van wasn't ready when I picked it up and it was still dirty on the inside that the salesman took it down to clean himself, and it was still dirty but we had to leave. Not at all what I expected from Honda, quite disappointing coming from this dealership. More
by SABARROGA
Employees Worked With
Ali Husien, Jeff Smith
September 01, 2021
My vehicle was serviced with an oil change and tire rotation in reasonable amount of time. The service representative was friendly and helpful. The lounge area was calm and comfortable during the short rotation in reasonable amount of time. The service representative was friendly and helpful. The lounge area was calm and comfortable during the short wait. Excellent experience. More
by RJC2020
Employees Worked With
James Zappitelli
September 01, 2021
Every time I need to get my vehicle serviced, everyone is always so friendly, welcoming, and helpful. I know my vehicle will be in good hands! always so friendly, welcoming, and helpful. I know my vehicle will be in good hands! More
by alexciaambroz
Employees Worked With
James Zappitelli
September 01, 2021
I have leased and financed many cars from Ganley Honda over the years. I am always satisfied by their service and the comforts of their service department, as well as the professionalism and kindness of t over the years. I am always satisfied by their service and the comforts of their service department, as well as the professionalism and kindness of their employees. More
by Turbo996
Employees Worked With
Michael Landino
September 01, 2021
My only criticism was that I had tried calling and leaving multiple messages a few days before appt and asked for call-back-no response. leaving multiple messages a few days before appt and asked for call-back-no response. More
by carolanneherbert
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
