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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,923 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,923 reviews

August 07, 2013

I was impressed by the friendliness with which I was greeted when I visited the dealership, and the time Mike Sheppard spent with me discussing my options regarding buying an Odyssey minivan, including More

by wsaas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheppard, Nick Lorenzo
August 02, 2013

Worst customer service ever. Lies!lies lies!!! Once you buy then they don't care. I live over an hour away, they forgot to return my license with our paperwork. I asked them to stay open 15 minutes later s More

by Becky s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Sheppard, Bob 'Hudi' Hudacek
Aug 14, 2013 -

Ken Ganley Honda North Olmstead responded

Hi Rebecca, I told you I would help you. It was 5:45 when you called. I was totally unaware of the situation. I immediately went and found your DL because I didn't want to argue with you as we were closing. You have every right to be upset. I waited until 6:15. I left your DL with the cashier. She said you got here about 6:30. I'm not sure what happened with your sales rep. and I am sorry about your experience. I hope you were able to make your flight. Good luck to you in the future. Mike --------------------------------------------------------------------------------

July 29, 2013

I received a letter from Ganley stating that I might be eligible to trade in my 2011 Civic lease for a new 2013 with no money down and possibly a lower monthly payment. I was very pleased with the deal th More

by gebwagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Walls
July 28, 2013

Everyone we worked with was professional and courteous. We drove 3 hours from the suburbs of Pittsburgh because Ganley offered the best prices on certified Honda Odysseys. Dave Runser went above and beyon More

by GSavarese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Runser
July 25, 2013

Tiffany was very professional. She was very helpful and did everything she could to help me get the best deal on my car! My experience could have not went any better! More

by slaughl2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
July 22, 2013

My Husband and I contacted two other dealerships in as well as Ganley Honda to get pricing and information in leasing or purchasing a new Honda Odessy. We were both very impressed with Tiffany Kruzer, sh More

by ckal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
July 19, 2013

She was a great sales person! And we recommend anyone to go see Tiffany to get a car! Thanks again! We love our car! We will Definitely will be back! More

by Vemnsb7991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
July 15, 2013

Tiffany Kruzer is excellent. No pressure, she listened to what I wanted, answered all of my questions, and then made it happen. Darin Czuchra is excellent as well. He handled the paperwork and explained More

by lindalarisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Czuchra, , Nick Lorenzo, Tiffany Haggerty-Kruzer
July 07, 2013

Dave was a very patient and polite individual. He did not pressure or push us into buying a vehicle. Which is a quality every salesperson should have. He gave us the vehicle we wanted at a very good price an More

by kandiran21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Runser
June 11, 2013

Tara Kulick was friendly & extremely knowledgeable. He went above & beyond the "call of duty" & made the experience of purchasing a new car a pleasure. I will recommend Ganely Honda & especially Taras More

by lalatimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taras Kulick
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