Ken Ganley Honda North Olmstead
North Olmsted, OH
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Fantastic Service This was my first time buying a car and the people of Ganely Honda went above and beyond to answer all of my questions and make me feel comfortable. I This was my first time buying a car and the people of Ganely Honda went above and beyond to answer all of my questions and make me feel comfortable. I got a fair price, outstanding customer service, and a wonderful new car! More
No Hassle Shopper Alex did a great job of helping me re-up my lease. I work full time, have two kids to run around and I loathe the entire car-buying process. I never Alex did a great job of helping me re-up my lease. I work full time, have two kids to run around and I loathe the entire car-buying process. I never get options, etc. - it's just a means of getting from one place to another. My goal is to minimize the effort I put into a car as much as possible. Alex was great! We did all of the price negotiations via email. I went in for one hour on Sunday to sign papers that were exactly what we agreed to. I spent about a half hour switching one car for another - done. Perfect example of how the process should go every time. Thanks so much!!! More
Excellent Salesman We had been looking for a used Honda that we could afford for several weeks when we contacted Dave Runser of Ganley Honda. He told us he would be glad We had been looking for a used Honda that we could afford for several weeks when we contacted Dave Runser of Ganley Honda. He told us he would be glad to work with us on price, so we went to see him. He listened to what we wanted and could afford, was very astute at picking up nuances in our interactions, found us a car we liked and worked out a price with which we were satisfied. Then he added little extras at no cost to us and worked to ensure a smooth transition so we could drive our new car off the lot that day. We thought he was the best salesman with whom we have worked. No pressure-- all customer-centered. We highly recommend him! We also like the warranty that Ganley provided. It makes us think they have faith in their cars, even the used ones. More
Best in class I highly recommend Ganley Honda. They provide high quality customer service, professional, pressure-free salesmanship and they take care of their pro I highly recommend Ganley Honda. They provide high quality customer service, professional, pressure-free salesmanship and they take care of their product. Anyone looking for a Honda should put Ganley at the top of their list. More
I would go back,no run around sales,quick I had Tiffany as a salesperson.Very helpful,knowledgeable.I had good service from her and I will see how the service guys respond.The finance guy Tim, I had Tiffany as a salesperson.Very helpful,knowledgeable.I had good service from her and I will see how the service guys respond.The finance guy Tim,was also helpful and not high pressure to buy the extended warranties More
Fantastic Dealership! Can’t say how great of an experience it was working with Ganley Honda. I've always driven a Honda and have always been completely satisfied, but today Can’t say how great of an experience it was working with Ganley Honda. I've always driven a Honda and have always been completely satisfied, but today really set a new bar on customer service. We traded in our leases for two new leases and l can honestly say that today was the best experience I have ever had with a sales consultant. Our sales consultant Dave Runser helped us navigate through our options and get the best deal and cars for our needs. He made the experience extremely easy and enjoyable. I cannot express how excited we are to now be proud owners of Ganley Hondas. We will be a Ganley family from here on out, and Dave will always be our guy. We would suggest this dealership to any of our friends and family members! More
Excellent, professional, and knowledgable staff. One thing I hate is going to car dealerships with BS sales pitches being handed out left and right. Ganley Honda is NOT one of those. The whole staf One thing I hate is going to car dealerships with BS sales pitches being handed out left and right. Ganley Honda is NOT one of those. The whole staff were consummate professionals and wanted nothing more than to help me find the best fit for me and my lifestyle. I have bought 2 cars from Ganley and have always and will always recommend them to anyone whoever inquires about a Honda. Thanks again Ganley, especially Jake, Pete, & Tim for making my experience worth the time and money. More
Ganley Honda has a great selection with no pressure sales. They were very easy to work with, and I was able to go home with my car. I definitely recommend them to has a great selection with no pressure sales. They were very easy to work with, and I was able to go home with my car. I definitely recommend them to anyone looking for a Honda! More
Very good experience! It was a toss up between a Toyota RAV4 & a Honda CR-V. I have had a RAV4 for 10 yrs. When I walked into Ganley Honda I wasn't prepared to buy a car th It was a toss up between a Toyota RAV4 & a Honda CR-V. I have had a RAV4 for 10 yrs. When I walked into Ganley Honda I wasn't prepared to buy a car that day. I met sales consultant Dave Runser, he was very friendly & was knowledgable with answering all my questions. Before the test drive he pointed out & explained all the features of the car. After the test drive, which was very comfortable & easy to drive, I decided to purchase the car. Everyone I worked with from Dave, the assistant manager & Nate ... were very friendly and explained every step from transferring plates, payment, getting the car ready, etc. I left with a new Honda CR-V, it was a pleasant experience. I would recommend Ganley Honda dealership. More
Positive experience Ganley Honda had the exact car I was looking for. The service was good even though it was very busy. I felt like the price was fair and would recomm Ganley Honda had the exact car I was looking for. The service was good even though it was very busy. I felt like the price was fair and would recommend Ganley to anyone looking for a Honda. More