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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,007 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,007 reviews

September 21, 2021

James is a great Service Rep. Clear and concise, he helps me understand what needs to happen without the stereotypical "talk down." Keep him around, Ganley. He and Wendy make a good team! More

by sg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
September 20, 2021

All the service technicians were very polite and helpful! They repaired my tire, which had a nail in it, at no cost! More

by MLBRADESCA17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
September 20, 2021

I always use Ganley for serving my "FLEET" of Hondas. They always find a way to fit me in their busy schedule and offer expedient and cost effective sercive More

by rbarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Michael Landino
September 17, 2021

I am always very impressed by the professionalism and perhaps more importantly friendliness of the Ganley Honda staff. James has been our service contact for years, and we really can't say enough good th More

by wjpdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
September 17, 2021

Very helpful and friendly! They were also very prompt in getting my car back on time. More

by tamirehanek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
September 16, 2021

Excellent ,great customer service They understand Excellent ,great customer service They understand perfectly the problem And the solution. Very friendly people More

by NISSINRODRIGUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Hadyn Fagerhaug
September 16, 2021

I took my car in for a service recall and they fixed it no charge!! More

by two41b4six
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli
September 16, 2021

Friendly staff, good work at a reasonable cost. I appreciate prompt service. Scheduling was easy, too. Thank you. More

by kpwoolner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
September 16, 2021

Prompt, reliable, courteous, and trusted to complete the proper service to our vehicle. No issues have ever occurred after completion of service. More

by STMAC512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
September 15, 2021

They didn't clean/detail my new purchase as stated. Upon pickup or my new purchase, we inspected the van and found that it hadn't been cleaned. The sales man had to take it back down to clean himself. Very More

by SABARROGA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali Husien, Jeff Smith
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