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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,923 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,923 reviews

July 31, 2021

I like servicing my cars here. Everyone is polite and helpful. My last visit was especially nice. Ed the manager, had a small chip on the windshield of my new HRV taken care of at no cost to me. I really More

by TTSTLET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stein
Aug 04, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what a positive experience you always have in the service department and that Ed was able to help with the chip in your windshield. We look forward to your next visit to the dealership!

July 31, 2021

Everything was excellent. Took the car at exact time and did service quickly. Everyone very professional and very courteous. Very positive experience. I will return. More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 04, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy that you had such an excellent experience in the service department and are happy with the work done on your car. We look forward to having you back again soon!

July 31, 2021

Everything worked out great. The process of trading in my 2016 Honda Accord and buying a new 2021 Honda Accord EX-L went very smoothly. More

by SMM375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hazelton, Kelly Kidd, Brady Stang
July 30, 2021

I have always received excellent service. I appreciate the service and attention I get from Wendy. I feel that Wendy is looking out for me and making excellent recommendations for my car. More

by CJJECCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
July 30, 2021

I always liked the Honda cars and have never had a bad experience with the dealership. I would definitely refer the dealership to my family and friends. More

by KGDDRL5366
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Ross
July 29, 2021

Wendy was able to get my Element serviced ahead of its scheduled time when my situation went from routine to critical. I also appreciate the techs gave it a thorough road test before signing off that it More

by meb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 29, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you had such a positive experience in the service department working with Wendy and are happy with the work done on your car. We look forward to your next visit to the dealership!

July 29, 2021

I would like to compliment Wendy Fees as she never mentioned to me that I had brought my vehicle in on the wrong day (July 23 vs. July 30). I didn't realize this until I had returned home with my veh More

by Hondacustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 29, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so happy to hear what a positive experience you had working with Wendy in the service department and were able to get your car worked on earlier than expected. We look forward to your next visit to the dealership!

July 28, 2021

Everyone was very pleasant and service was fast and thorough. I waited for my vehicle and was able to grab a water and snack which I very much appreciated. More

by BARETTA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jul 29, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had a pleasant experience in the service department and in the customer lounge. We look forward to your next visit to the dealership!

July 28, 2021

Service team took my appointment on time and worked on the car timely. Wendy (service manager) was kind and super helpful. Will definitely be brining our car back. More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 29, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so happy to hear what a pleasant experience you had in the service department working with Wendy and we look forward to having you back in the dealership!

July 27, 2021

Service department was very helpful getting my car in for service on a Saturday. Stayed late to finish the repair which ended up with replacing two tires. More

by GJFNOTICES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
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