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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,923 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,923 reviews

August 26, 2021

Timely scheduling, accurate diagnosis, thorough service, fair pricing. Excellent! Highly recommend!! I always use Ganley for my routine Honda services. Their service team provides excellent consultation More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Michael Landino, Hadyn Fagerhaug
August 26, 2021

Excellent customer service as always. Car was in and out for an oil change, tire rotation, and general checkup in less than 1 hour. Thanks! More

by RUSSELL.JONATHAN.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
August 26, 2021

The best ever and always. James Z. The best advisor. Coffee is great. Service dept great all the time. Always a pleasure to get my car serviced there. The work was done accurately and always complete More

by DUKEY367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 25, 2021

Micheal couldn't have been more helpful, he was able to get me in quickly and the team fixed both my family cars and made them safe again. More

by SILLYJILLY71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Landino
August 24, 2021

Very courteous service, as usual, from James at the customer service desk. The work was done quickly and I am confident in the quality of the work. More

by 2016 Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 23, 2021

They did a great job with my car. They made recommendations, but didn't push them down my throat. They provided friendly service with a smile! More

by memar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 23, 2021

My car had twice just stopped working and when I called the dealership service center, I was told to bring the car the next day but no guarantee when it would be serviced since their schedule was full. Th More

by DJDOANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
August 21, 2021

Brought my HRV in for Recall service; the letter from Honda indicated that the service should take 3 hours or more, but Ganley Honda had me out the door in lrss than 2 hours, and that included oil change More

by ED.ZEHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Aug 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what a pleasant and fast experience you had in the service department working with James and we look forward to your next visit to the dealership!

Aug 28, 2021 -

ED.ZEHEL responded

Keep doing what you do!

August 21, 2021

Very friendly employees- shows that they care. Fast customer service, answers all questions promptly, great location, service done proficiently, trust placed in this dealership where vehicle was bought More

by AEXERGIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
August 21, 2021

Jacob was great! My sun loves his his new car! More

by Jason.jeske02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Witkiewicz
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