
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Just had my car in for some maintenance work and a recall notice. I ate next door (Olive Garden) while the work was being performed and came back an hour later to pick up my car. Very pleased with the friend notice. I ate next door (Olive Garden) while the work was being performed and came back an hour later to pick up my car. Very pleased with the friendliness, professionalism, and speed with which the work was performed. More
The people at North Olmsted are very cordial and polite and they tell you exactly what's going on. They tell you exactly what's wrong with your car what needs to be done immediately what can wait and they and they tell you exactly what's going on. They tell you exactly what's wrong with your car what needs to be done immediately what can wait and they leave it up to you what you want to get done first. They're not pushy and they don't demand that you get it done immediately. I appreciate that because I've been elsewhere and they demand that I get it done Ganley is not like that and all of the people there are very nice. More
Overall, I really enjoyed my experience at the dealership and working with Daniel Crites. He was super helpful, supportive, and made the process smooth and stress-free. I also appreciated that the branch man and working with Daniel Crites. He was super helpful, supportive, and made the process smooth and stress-free. I also appreciated that the branch manager and Financial Business Manager took the time to meet with me and discuss various financial options. Even though now wasn’t the right time for me financially, I truly valued their transparency and professionalism. I look forward to returning in the future when the timing is better. Highly recommend this dealership for their excellent customer service! More
Greeted promptly Everyone friendly, salesman was knowledgeable. Showroom clean and cherry. Would buy from this dealership again and would highly recommend. knowledgeable. Showroom clean and cherry. Would buy from this dealership again and would highly recommend. More
We recently leased our third car from Ken Ganley North Olmstead. Great professional service from our salesman, Bobby. He was very friendly, took time to answer all our questions and a good businessman. Olmstead. Great professional service from our salesman, Bobby. He was very friendly, took time to answer all our questions and a good businessman. The best thing was he was not pushy and he gave us plenty of space and time to make our decision. Financing was easy. After three purchases there in six years, we felt confident that we were going to be well taken care of and given a fair, good deal on our new car. We love our new HR-V, so roomy and reliable. Also, we always get prompt, expert service when we need it. With Honda's complete service inspection, they are equipped to discover any kind of existing or future repairs and fix them in a timely manner. We highly recommend Ken Ganley Honda, North Olmstead for your next vehicle. More
I have had several experiences with Ken Ganley Honda through the purchase of 2 Accords and several service appointments. Every interaction has exceeded my expectation. I would rate my experiences with through the purchase of 2 Accords and several service appointments. Every interaction has exceeded my expectation. I would rate my experiences with James, in the Service Department, as excellent. More
I was disappointed to find out that the promised (2) oil changes had an expiration date. I change my oil when my car tells me to and I had to pay for my second oil change that I thought was going to include changes had an expiration date. I change my oil when my car tells me to and I had to pay for my second oil change that I thought was going to included with my purchase. More
Mike Landino was very helpful throughout the entire process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputati process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputations for over charging but Mike convinced me that Ken Ganley Honda is the exception. I will let everyone know about my experience. More