
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Exceptional Service We ran into a little issue with our AC blowing hot air 12k miles into a lease and we’re trying to figure out a Honda dealer to get serviced. We went We ran into a little issue with our AC blowing hot air 12k miles into a lease and we’re trying to figure out a Honda dealer to get serviced. We went to one dealer who gave us a run around and my wife and I were not happy with the service. I asked for recommendations and James at Ganley Honda was suggested by a few friends. James provided exceptional service and went above and beyond what I expected. Our issue was resolved in a timely manner and ultimately was covered under warranty by Honda. The actual work was exactly in the time frame he set and we were very happy with the service. I don’t write reviews at all but I wanted show my appreciation for what he and Ganley Honda did. We would recommend James and Ganley Honda for any of your service needs. More
Great service as always We take our Honda service. They are always friendly and makes sure we are happy and informed with what is going on without vehicle. Always happy to wo We take our Honda service. They are always friendly and makes sure we are happy and informed with what is going on without vehicle. Always happy to work with them. More
Excellent Service Wendy is always very helpful. I seem to always get her when I have to service my van. She describes what needs to be done and is very patient with me Wendy is always very helpful. I seem to always get her when I have to service my van. She describes what needs to be done and is very patient with me. More
Wonderful Service Every time I bring my car in for service, I'm thrilled with how helpful and kind the staff are and how efficient service is. Wendy usually helps me an Every time I bring my car in for service, I'm thrilled with how helpful and kind the staff are and how efficient service is. Wendy usually helps me and she is always knowledgable and friendly. More
Detailing Experts I brought my CRV in to be detailed and the team did a fantastic job. The car looks like it is brand new. Michael in the Service dept kept me informe I brought my CRV in to be detailed and the team did a fantastic job. The car looks like it is brand new. Michael in the Service dept kept me informed throughout the day as to the progress and it was done at the time that was promised. They gave me a loaner that was also a CRV which allowed me to continue with my workday without skipping a beat. I highly recommend them! More
simple and easy I didnt feel presured in anyway with relatively quick service and without a doubt will as for Wendy again when I come back to that ganley honda I didnt feel presured in anyway with relatively quick service and without a doubt will as for Wendy again when I come back to that ganley honda More
Fast chourteous Very accommodating to schedule next day service. Fast return time. Courteous staff.good waiting area. Appreciate internet and free water. Very clea Very accommodating to schedule next day service. Fast return time. Courteous staff.good waiting area. Appreciate internet and free water. Very clean facility. Like newspapers and notification when car is available and free car wash More
SERVICE Very well done. I appreciate the quick action and assistance. I understand that the surveys are useful, but would ask Honda to dial it back a bit. I w Very well done. I appreciate the quick action and assistance. I understand that the surveys are useful, but would ask Honda to dial it back a bit. I want to provide feedback, but i also have a full time job and their car buying survey would take me almost 30 minutes. I did want to buy floor mats, but the guy working there in the morning seemed completely disinterested so I am just going to buy them online. More
Excellent service the service deparment helped me really well and they also work out with the price. They also gave me my car back as soon as possible. the service deparment helped me really well and they also work out with the price. They also gave me my car back as soon as possible. More
Efficient, friendly Just a simple oil change. Wendy was very efficient and friendly. Price was very reasonable and competitive with quick oil change stores. Also got $1 Just a simple oil change. Wendy was very efficient and friendly. Price was very reasonable and competitive with quick oil change stores. Also got $10 off of the expected price. More