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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,923 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,923 reviews

September 11, 2021

Service was easy to setup. Service was done timely and was done to my satisfaction. Service staff was attentive and made sure I got the service items I needed. More

by DRICHNASKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
September 10, 2021

Everyone was courteous and the service was very prompt and timely. The service area was clean and efficient. Even the coffee and snack area was great. More

by ALICIARYANGRAFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
September 10, 2021

I appreciate a service department that is honest and helpful to make your visit. My service agent James keeps me well informed so I know my car will have the best technicians working on it. More

by LWJORDAN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
September 09, 2021

MICHAEL LANDINO IS THE GREATEST! HE GOT ME IN QUICKLY AND THE SERVICE TECH KEVIN SMITH WAS AWESOME... THANK YOU FOR YOUR GREAT SERVICE! I WILL BE BACK!! JAN HAYES More

by JANHAYES33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN SMITH SERVICE TECH, Michael Landino
September 09, 2021

Everyone at this location is super helpful and kind, especially when I have questions. It’s always a good experience when I come in for service. More

by FD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Boyd
September 08, 2021

They did what I asked them to do, on time and in full. My service advisor, Wendy Fees, is the best. Very professional and friendly. More

by RDLANE1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Sep 09, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had such a pleasant experience with Wendy in the service department and are happy with the work done on your car. We look forward to your next visit to the dealership!

September 07, 2021

Happy with the positive experience from start to finish. Spencer (salesperson) took the time to answer my questions regarding navigation and phone questions set-up that I had. More

by KDSK1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Jones
Sep 09, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so happy to hear what a great experience you had at Ganley Honda buying a new car with Spencer and we hope you love it. Congratulations again and we look forward to your next visit to the dealership!

September 06, 2021

I made an appointment to have mud guards added to my new car. Everyone was very friendly and the mud guards were added in less than one hour. More

by carlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person that waited on me.
Sep 09, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are happy to hear what a positive experience you had in the service department and with everyone in the dealership. We look forward to your next visit to the dealership!

September 05, 2021

Always get great service at this dealership. Michael and crew do a great job at making the whole process experience efficient and accommodating. Very customer focused. More

by KENROBINSON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Sep 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so thrilled that you always have great service at Ganley Honda working with Michael and everyone else in the service department. We look forward to your next visit to the dealership!

September 04, 2021

James was very helpful and kept me informed throughout the process. I appreciate his ability to explain in detail the problem and how to fix it. I'd come back for future car work. More

by PHANIE816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Sep 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are glad that you had a positive experience in the service department working with James and are happy with the work done on your car. We look forward to your next visit to the dealership!

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