Ken Ganley Honda North Olmstead

Recall 2017 CRV The work done was completed under the time estimate using an efficient work/communication process. Team showed a sense of urgency when the output req The work done was completed under the time estimate using an efficient work/communication process. Team showed a sense of urgency when the output required an adjustment More

Great customer servie I had a great experience. Very helpful, quick, and knowledgeable, I have purchased three cars from here and will continue to do so in the future. I had a great experience. Very helpful, quick, and knowledgeable, I have purchased three cars from here and will continue to do so in the future. More

Service department you can trust Ganley Honda can be trusted to only recommend needed services and not suggesting work that isn't relevant to your car like other service departments Ganley Honda can be trusted to only recommend needed services and not suggesting work that isn't relevant to your car like other service departments More

good service - good sales Overall experience was successful - except the fact that the washer fluid was frozen in new car and wasn't working - had to go back to service. Overall experience was successful - except the fact that the washer fluid was frozen in new car and wasn't working - had to go back to service. More

Turned it Around Initially there was a service issue in that the scheduler indicated a 4 hour fix (re-call issue) would only be 90 minutes and so I had planned to wait Initially there was a service issue in that the scheduler indicated a 4 hour fix (re-call issue) would only be 90 minutes and so I had planned to wait; when I arrived at the dealership I was told it was a 4 hour fix, which I could not wait for. Michael took care of everything and arranged for a new appointment and vehicle to use during that time. He exhibited outstanding customer service and fixed a problem that he did not create with grace. More

Extremely Easy & Enjoyable! The Ganley Team made the process of purchasing a new Honda very enjoyable! From our first contact to our final sales lead in Bobby Ross, everyone was The Ganley Team made the process of purchasing a new Honda very enjoyable! From our first contact to our final sales lead in Bobby Ross, everyone was extremely thorough and professional. More

Fabulous service Michael Landino and the service managers at Ganley Honda go out of their way to accommodate customers. They are friendly and polite to everyone that c Michael Landino and the service managers at Ganley Honda go out of their way to accommodate customers. They are friendly and polite to everyone that comes through the door. They are very busy there but never make you feel like they don’t have time for you and your questions. They went out of there way to find me a loaner car in order to figure out why my car was making the noise it was due to the cold temperatures. They found it quickly and Michael kept me informed the whole time. Several service mechanics and managers worked together to find out where the noise was coming from and what the fix was. I’m very impressed with Michael Landino and the team of professionals at this dealership. More

It was good Mike was very helpful. The recall was handled efficiently and the oil change went well. I will be going to Ganley for all my services. Mike was very helpful. The recall was handled efficiently and the oil change went well. I will be going to Ganley for all my services. More

Won't take my Honda anywhere else for service I moved from west side of Cleveland to east side of Cleveland 3 years ago and I still drive to North Olmsted to have my car serviced. I moved from west side of Cleveland to east side of Cleveland 3 years ago and I still drive to North Olmsted to have my car serviced. More

Excellent Service Department Always great service, prices are always what was discussed up front prompt service time vehicle was promised always on time service personal are very Always great service, prices are always what was discussed up front prompt service time vehicle was promised always on time service personal are very professional More