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Ken Ganley Honda North Olmstead
North Olmsted, OH
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Great service - Polite staff The service staff is professional & polite. Got me in & out quickly. Nice environment. Thought the price was fair & I have had no issues with my car. The service staff is professional & polite. Got me in & out quickly. Nice environment. Thought the price was fair & I have had no issues with my car. More
Stolen vehicle needed repairs Curt provided very professional service and always kept me up to date. He coordinated work with the body shop and reimbursements from insurance. He to Curt provided very professional service and always kept me up to date. He coordinated work with the body shop and reimbursements from insurance. He took care of everything and made sure the work was done on time. More
Recall review Always perfect service at Honda!!! Amazing job!! And can we talk about how beautiful my car looks after that free car wash!! Great experience! Always! Always perfect service at Honda!!! Amazing job!! And can we talk about how beautiful my car looks after that free car wash!! Great experience! Always! More
Random misfunction Passenger window, remote start, rear hatch, door chimes were all not working or only occasionally. Service department spent over an hour diagnosing th Passenger window, remote start, rear hatch, door chimes were all not working or only occasionally. Service department spent over an hour diagnosing the problem for us. They fixed the issue quickly and only charged us for the fuse that needed replaced. I appreciate that they were honest and went above and beyond in helping us! More
Great service! I have had great experiences with this Service Department - kudos to Wendy! I have dealt with Curt for years, previously at Jack Matia and he has alw I have had great experiences with this Service Department - kudos to Wendy! I have dealt with Curt for years, previously at Jack Matia and he has always been great! More
Recall Can’t say enough about how I was treated here at Ganley. From the time I drove into the service area until I left, everyone I encountered was polite Can’t say enough about how I was treated here at Ganley. From the time I drove into the service area until I left, everyone I encountered was polite and professional and with a smile. I thought I would have to wait 3 hours and it only took an hour. And they even washed my car. At my age (73), it nice to be treated as though I have value. Thank you. More
Great experience. James at service center was amazing. My car (Honda) looked really clean after the service. I definitely recommend it. Was given update about my car an James at service center was amazing. My car (Honda) looked really clean after the service. I definitely recommend it. Was given update about my car and all information regarding its condition. More
Excellent customer service James and Wendy were both willing to answer any questions I had and offered sincere advice. I know that I can always count on excellent customer servi James and Wendy were both willing to answer any questions I had and offered sincere advice. I know that I can always count on excellent customer service. More
service visit I was greeted by a friendly young lady. James always give me great service in explaining what needs to be done. Especially after the oil change is co I was greeted by a friendly young lady. James always give me great service in explaining what needs to be done. Especially after the oil change is complete.It helps me to maintain my car . More
Done in a sharply manner Got there turn over the keys they said will text you when it’s done got the text came over after seeing a movie and it was done Thank You can’t get Got there turn over the keys they said will text you when it’s done got the text came over after seeing a movie and it was done Thank You can’t get better then that! More