Ken Ganley Honda North Olmstead

Excellent Buying Experience!! Michael and Cesar did an amazing job! The sales process was quick and smooth. I really appreciated it and felt very valued as a customer. Michael and Cesar did an amazing job! The sales process was quick and smooth. I really appreciated it and felt very valued as a customer. More

Service appt for a system code error My vehicle would not start on multiple occasions and the message on the dash said it was due to a brake system error. I brought my car in for service My vehicle would not start on multiple occasions and the message on the dash said it was due to a brake system error. I brought my car in for service and after running various diagnostic tests they determined it was a faulty battery and replaced it immediately and at no charge. I’m very pleased with Ganleys service and that of my service advisor Michael Landino. More

Felt very comfortable with Wendy. Very helpful. Service was completed in the time they committed. Wendy informed me of a recall that will be taken care of on my next visit. Appreciate that informati Service was completed in the time they committed. Wendy informed me of a recall that will be taken care of on my next visit. Appreciate that information. More

muffler replacement Great service Got an immediate appointment Friendly Price was fair Waiting area is clean and comfortable Time it took for the replacement was rea Great service Got an immediate appointment Friendly Price was fair Waiting area is clean and comfortable Time it took for the replacement was reasonable Car wash included More

Oil Change Feb 2019 Extraordinary customer service from the staff. Everyone is always friendly, knowledgeable and honest every time we have an appointment. This is why Extraordinary customer service from the staff. Everyone is always friendly, knowledgeable and honest every time we have an appointment. This is why remain loyal customers. More

A very good experience I was pleased with the service I recieved. The authorized work was completed in a very timely fashion. Additionally, I was pleased with the courtesy c I was pleased with the service I recieved. The authorized work was completed in a very timely fashion. Additionally, I was pleased with the courtesy car wash included with the service. I was advised on the need for replacement of air and cabin filters. Though I declined the service, there was no pressure to include them with this service as I will procure and replace myself. More

Dishonest There was a miscommunication regarding lease terms, 10k per year vs 12k. The difference of monthly payment was to to be $12 per month, $588 over the There was a miscommunication regarding lease terms, 10k per year vs 12k. The difference of monthly payment was to to be $12 per month, $588 over the term of the lease. They wanted me to pay half, I said no. They managed to find a way to make me pay $425 of that on the back end. Supposedly the “gave” me some tire warranty worth $425 for free. I’m not sure exactly how I got it free when it increased my gross capitalized cost for the vehicle. I called to ask for an explanation and no one could return my calls, I left 3 messages. Only after my sales person calling to follow up (who was great by the way) did I get a call back. The finance guy was rude, condescending, and explained nothing Bottom line I wouldn’t recommend this dealership to anyone and I regret going there. More

Thankful for a shop I can trust and rely on Customer service makes an experience for me. If I'm going to spend money on something I know little to nothing about , I need to go to someone I can t Customer service makes an experience for me. If I'm going to spend money on something I know little to nothing about , I need to go to someone I can trust. The folks at Ganley never disappoint. It's why I keep going back. Curt in the service department is always amazing. He listens to my concern and is honest about what needs to be done to keep my car working and to keep my family safe. More

Great experience and car! Had a great experience with Jeff and it was very fast and easy!! Love my car and thanks to all who helped me... I will be back!! Had a great experience with Jeff and it was very fast and easy!! Love my car and thanks to all who helped me... I will be back!! More

Very helpful Great experience. Wendy is amazing at the service desk. She is aways so helpful and friendly. They are quick and they don't rip you off. Great experience. Wendy is amazing at the service desk. She is aways so helpful and friendly. They are quick and they don't rip you off. More