Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Honda North Olmstead
North Olmsted, OH
3,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,969 reviews
March 06, 2019
Service Experience Great customer service. Listened to me. Efficient service. Friendly staff. Got the service done quicker than promised. Overall great experience at Gan Great customer service. Listened to me. Efficient service. Friendly staff. Got the service done quicker than promised. Overall great experience at Ganley Honda as usual. More
by sdash14
Verified CustomerEmployees Worked With
James Zappitelli
March 06, 2019
Buying a new CRV My experience buying a car here was excellent! I was treated with respect and kindness. I absolutely love my new CRV! Mike took a lot of time explaini My experience buying a car here was excellent! I was treated with respect and kindness. I absolutely love my new CRV! Mike took a lot of time explaining all the "extras" to me and help me set them all up. Wendy recommended Mike to us and she was absolutely right! More
by beebarbee
Employees Worked With
Bob 'Hudi' Hudacek, Wendy Fees, Mike Homolak
March 06, 2019
Just as anticipated. I arrived several minutes before my appointment and was taken care of immediately. Michael explained to me what is recommended for my vehicle in deta I arrived several minutes before my appointment and was taken care of immediately. Michael explained to me what is recommended for my vehicle in detail. The estimated time for the service was exact. More
by gribber
Employees Worked With
Michael Landino
March 06, 2019
Air Bag Recall Repair Received a Honda Recall notice about a defective airbag. Contacted Ganley Honda about have the repair completed. Their service department was responsi Received a Honda Recall notice about a defective airbag. Contacted Ganley Honda about have the repair completed. Their service department was responsive, able to work with my schedule and find a time that fit. The repair experience itself was smooth and efficient. They estimated a 1 hour repair and delivered very close to this time frame. I was very happy with the experience. Thanks, Jason More
by JASONKIDIK
Employees Worked With
Michael Landino
March 06, 2019
Fixed the problems I brought the vehicle in for some electrical problems and a broken button on y gear shift. I was worried they would need to keep it over night or wait I brought the vehicle in for some electrical problems and a broken button on y gear shift. I was worried they would need to keep it over night or wait for the part to come in, but I was pleasantly surprised that the car was completely finished within an hour and a half of my weight. And I was happy to hang out and enjoy the free coffee. everybody was very pleasant and the problems were all solved in one visit. More
by ablock428
Employees Worked With
Michael Landino
March 05, 2019
The epitome of customer service! We’ve owned many cars from different dealerships, but none compare to the staff/service of Ganley Honda. Never feel pressured and never feel like they We’ve owned many cars from different dealerships, but none compare to the staff/service of Ganley Honda. Never feel pressured and never feel like they’re “getting over” on me. Always fair. Thank you. More
by KHARB23
Employees Worked With
Peter Kash, Tim Nadvit, James Zappitelli, Ali Husien
March 05, 2019
Always so helpful. James is always so helpful. He cares about the customers and always best service. Also very prompt and always helps solve the problem with the least a James is always so helpful. He cares about the customers and always best service. Also very prompt and always helps solve the problem with the least amount of stress. More
by abir216
Employees Worked With
James Zappitelli
March 05, 2019
Service Fast friendly professional nice waiting room very clean nice show room would recommend a friend to you overall experience very nice I’m glad I bought Fast friendly professional nice waiting room very clean nice show room would recommend a friend to you overall experience very nice I’m glad I bought a Honda More
by Ray
Employees Worked With
James Zappitelli
March 05, 2019
Impressive service, from staff to mechanics. Curt took the time to recommend other services that he felt should be addressed...and he showed me the part that was of concern. I was very delighted Curt took the time to recommend other services that he felt should be addressed...and he showed me the part that was of concern. I was very delighted with the care and service I received. More
by Karrie
Employees Worked With
Curt Frate
March 05, 2019
Great It was great. James as usual was very helpful and courteous and pricing was fair as well. Will recommend James to my friend. Thank you It was great. James as usual was very helpful and courteous and pricing was fair as well. Will recommend James to my friend. Thank you More
by FARAZSHAHID27
Employees Worked With
James Zappitelli
