
Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 3,969 reviews
Car purchase We had an amazing experience and appreciated all the insight from Nall. She made us feel comfortable and we enjoyed her knowledge on all the informati We had an amazing experience and appreciated all the insight from Nall. She made us feel comfortable and we enjoyed her knowledge on all the information provided to us. We thoroughly enjoyed our experience. More
Honda Pilot We had a great experience thanks to Nall and the rest of the Ganley team. The buying process was efficient and they answered all of our questions. We had a great experience thanks to Nall and the rest of the Ganley team. The buying process was efficient and they answered all of our questions. More
2019 civic lease We have leased many civics from Ganley in North Olmsted over many years and have always been extremely satisfied with their cars, service and staff. We have leased many civics from Ganley in North Olmsted over many years and have always been extremely satisfied with their cars, service and staff. Our current lease of a 2019 civic continued to confirm our overall confidence in this dealership. We want to especially commend Brady Stang for his outstanding service, knowledge and friendliness. He is definitely a tremendous asset to your organization and we would want to work with him again. More
walked in at at a little after 7am, told them my door issue. they got me in during the morning even w/o an appointment. were super kind. asked me if the service price was okay before taking the door off. they got me in during the morning even w/o an appointment. were super kind. asked me if the service price was okay before taking the door off. More
M1 Minder Service Great service by the front desk personnel, car was done timely, and staff was very friendly and helpful! Car was nice and clean when I got it back as Great service by the front desk personnel, car was done timely, and staff was very friendly and helpful! Car was nice and clean when I got it back as well. More
Great service Wow the service staff at Ganely Honda are top notch. They are friendly and helpful. They got me in quickly and gave me an accurate eta on completion. Wow the service staff at Ganely Honda are top notch. They are friendly and helpful. They got me in quickly and gave me an accurate eta on completion. More
Brand New 2019 Civic Touring Brady Stang has been most helpful in our purchase. Always making sure we are well taken care of although we did not make an appointment with him. Brady Stang has been most helpful in our purchase. Always making sure we are well taken care of although we did not make an appointment with him. More
Wendy is always a pleasure. She always makes me feel like I matter. She understands that coming into service can be stressful and costly but she always sta is always a pleasure. She always makes me feel like I matter. She understands that coming into service can be stressful and costly but she always stays upbeat and positive More
Service and sales Always a very good service. And excellent waiting area ... clean and comfortable. And the coffee machine is worth the visit. Giovanni and Wendy wer Always a very good service. And excellent waiting area ... clean and comfortable. And the coffee machine is worth the visit. Giovanni and Wendy were very pleasant and professional. More
Above and beyond I’ve worked with James in the service department since buying my CRV in 2014. He has always gone above and beyond to ensure I receive the best service I’ve worked with James in the service department since buying my CRV in 2014. He has always gone above and beyond to ensure I receive the best service. My recent visit was for an issue with my timing chain and VTC actuator. I called him on a late Friday afternoon and as promised by Saturday he delievered the news. He even went as far as to provided me a video showing how my timing chain was stretched. Since my car is out of dealership warranty he personally reached out to the company that held my extended warranty, which was closed on the weekend, to find out if this repair was covered. First thing Monday morning he called me to let me know the repair was covered and I would only have to pay my deductible. James personally kept me updated through the whole repair. I’ve never had such great customer service and I cannot thank him enough! More