Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Honda North Olmstead
North Olmsted, OH
3,970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,970 reviews
March 13, 2019
Satisfied. James was nice and very helpful. I got what I needed to get done and it was not that long of a wait. Everything was fine. James was nice and very helpful. I got what I needed to get done and it was not that long of a wait. Everything was fine. More
by dathompson
Verified CustomerEmployees Worked With
James Zappitelli
March 12, 2019
Great Service Greetings, I was get great customer service when I arrive for my van. Keep up the excellent work . In addition, Micheal, Wendy, and James provide Greetings, I was get great customer service when I arrive for my van. Keep up the excellent work . In addition, Micheal, Wendy, and James provide quick and excellent service. More
by linaressan1981
Employees Worked With
Michael Landino
March 11, 2019
Excellent service I have owned many cars and have dealt with many service departments over the years however, I have never received the type of exceptional service as I I have owned many cars and have dealt with many service departments over the years however, I have never received the type of exceptional service as I do from Ganley Honda in North Olmsted. I can honestly say that I will continue to do business with Ganley Honda solely based on the service I have received. Thank you! More
by CORSICI
Employees Worked With
James Zappitelli, Michael Landino
March 11, 2019
Very Helpful My check engine light came on Saturday morning. I called and took it in immediately. Even though they were busy, they were able to find the problem an My check engine light came on Saturday morning. I called and took it in immediately. Even though they were busy, they were able to find the problem and fixed it within 3 hours. Thank you Wendy Fees! She's awesome! More
by HOBEKITTY
Employees Worked With
Wendy Fees
March 11, 2019
Service My experience with the service department is very satisfying. Michael is very friendly and he explained every thing that was going on with my car. H My experience with the service department is very satisfying. Michael is very friendly and he explained every thing that was going on with my car. He said with all the recalls. 0n my car was covered. And they also did oil change and rotating my tires. More
by D_GOODWIN
Employees Worked With
Michael Landino
March 11, 2019
Great Customer Service Service was excellent as usual. James always takes good care of me and made sure I left satisfied. I would highly recommend Ganley for sales and servi Service was excellent as usual. James always takes good care of me and made sure I left satisfied. I would highly recommend Ganley for sales and service. More
by Eugene Lodato
Employees Worked With
James Zappitelli
March 11, 2019
Good experience As always with dealership it can be a good experience but it can be stressful and take a while. I only decided to make a purchase because it felt like As always with dealership it can be a good experience but it can be stressful and take a while. I only decided to make a purchase because it felt like a fair price after some negotiating and Adel was a nice guy too. More
by NICHOLASPFAZIO
Employees Worked With
Michael Peters, Adel Yahya
March 11, 2019
Very professional with a personal touch James and Wendy are the best every time I come in. Very professional, courteous, and friendly. Very satisfied customer here with these guys! Top notch James and Wendy are the best every time I come in. Very professional, courteous, and friendly. Very satisfied customer here with these guys! Top notch! More
by CHAD_OREILLY
Employees Worked With
Wendy Fees, James Zappitelli
March 11, 2019
Replace A/C control unit and reprogram (recall) Service representative was very pleasant and welcoming. The greeter as I entered the service bay made me feel very comfortable as this was the first Service representative was very pleasant and welcoming. The greeter as I entered the service bay made me feel very comfortable as this was the first time I've brought my car in for service . The work was done within the time period expected. More
by CKLEDER
Employees Worked With
James Zappitelli
March 10, 2019
Fast and Efficient I needed the recall service and brake maintenance done within 1 1/2 hours and Wendy was able to get a tech to start immediately on my CRV. Service was I needed the recall service and brake maintenance done within 1 1/2 hours and Wendy was able to get a tech to start immediately on my CRV. Service was completed within and hour. Very happy with the service and the promptness of the repairs. More
by JOKALYN
Employees Worked With
Wendy Fees
