Ken Ganley Honda North Olmstead

Great Service ! I have been going to Ganley Honda since I bought our car (I have been a Honda owner for nearly 15 years and I have nothing but praise on performance a I have been going to Ganley Honda since I bought our car (I have been a Honda owner for nearly 15 years and I have nothing but praise on performance and customer service). Over the last few years I have been interacting with Curt Frate; Curt is always very attentive and accommodating. He truly pays attention to your complaints and makes you feel like they care about you. More

Very satisfied with sales process I was able to submit my application online prior to coming into the dealership which helped expedite the process and once I arrived, the car I liked w I was able to submit my application online prior to coming into the dealership which helped expedite the process and once I arrived, the car I liked was ready and waiting for me to test drive. More

Service on recall Ive always had good service here but when I made the apt, I asked for them to check the tire pressure in my tires. I just had different readings in my Ive always had good service here but when I made the apt, I asked for them to check the tire pressure in my tires. I just had different readings in my back tires so I wanted them to adjust the PSI, if needed. When I picked up my truck, I asked if they checked the tire pressure & the girl said, "Yes, they checked them." When I got home, I looked at my tire pressure gauge & sadly they had 2 different readings on the back tires. They did not even look at them. I was a little disappointed. More

Happy with my Honda! Very Satisfied, from the time I was greeted at the door, through finding me the car that I wanted! Robert Freiberg & Jeff Smith were polite, knowledg Very Satisfied, from the time I was greeted at the door, through finding me the car that I wanted! Robert Freiberg & Jeff Smith were polite, knowledgeable & patient. They really made sure that I was happy with my purchase. I can't thank them enough! More

Great Experience Buying A Honda Customer service is great. Customer expectations are exceeded. The team here makes you feel like you are family. All of your questions are answered. T Customer service is great. Customer expectations are exceeded. The team here makes you feel like you are family. All of your questions are answered. The team really helps you to get the car you want to buy. Nicely done ? Ganley Honda! More

very great experience .i told everyone how nice it was. from the start to the end of getting a car was great.sales person was so helpfull and polite. everyone i meet was very good at helping me from the start to the end of getting a car was great.sales person was so helpfull and polite. everyone i meet was very good at helping me More

Courteous and Helpful Wendy took the time to explain what needed to be done and how the recalls worked. Service was completed right on time. Service waiting area has free Wendy took the time to explain what needed to be done and how the recalls worked. Service was completed right on time. Service waiting area has free hot chocolate! More

Great service and friendly people I was able to get a great price on the car and a nice additional warranty. Patrick always got back to me when I had questions prior to the sale. Ove I was able to get a great price on the car and a nice additional warranty. Patrick always got back to me when I had questions prior to the sale. Over all a great experience. More

Excellent experience and outstanding customer service Jeff Smith was fantastic. He went above and beyond to help get me into an amazing car in the price range I was looking for. He was very patient, court Jeff Smith was fantastic. He went above and beyond to help get me into an amazing car in the price range I was looking for. He was very patient, courteous, and was not pushy at all. He was incredibly knowledgeable with the entire vehicle inventory and made sure I got exactly what I was looking for. Moreover, he took the time to sit with me in my new car to go over all of the features, set up my bluetooth, and even took me through a step-by-step tutorial on how to use Apple CarPlay. It is because of Jeff Smith and the overall pleasant atmosphere at Ganley Honda in North Olmsted that I will be a returning customer in the future and will continue to recommend this dealership to family and friends. More